Company Info
Large organization
200 + Employees
GIG Logistics (GIGL) is a member of the GIG Group and prides itself as Nigeria’s leading logistics company. Incorporated in 2012 and headquartered in Lagos, Nigeria, GIG Logistics leverages on technology to gain competitive advantage.
GIG Logistics (GIGL) is a member of the GIG Group and prides itself as Nigeria’s leading logistics company. Incorporated in 2012 and headquartered in Lagos, Nigeria, GIG Logistics leverages on technology to gain competitive advantage.
Job Title: Experienced Center Agent
Locations: Utako, Garki – Abuja; Opebi, Ikeja, Cele, Volks, Isolo, Ajah, Lekki, Agungi, Victoria Island – Lagos and Abakaliki – Ebonyi
Job Description
- The Experience Center Agent role is a customer facing role targeted at smart, personable, technology inclined and customer-obsessed individuals.
- Provide guidance to walk-in customers on product and service offerings
- Educate customers and potential customers with information on SLA and delivery timelines.
- Ensures strict adherence to GIGL’s Standard Operating Procedure in the sending, safe-keeping, receiving, and releasing of parcels.
- Serve guests by providing product/ service information related to delivery life cycle, rates and payment.
- Promote and cross-sell company’s products
Requirements
- 3 years work experience.
- Good communication and computer literacy skills
- Certificate of completion of NYSC
- Previous customer service experience is an added advantage
- Detail-oriented and strong inter-personal skills.
Salary & Benefits
N87,500 Monthly + Hardship Allowance (30% of Salary) + HMO + Other benefits.
Application Closing Date
10th August, 2024.
How to Apply
Interested and qualified candidates should:
Click here to apply online