Facility Manager at Trustcrow

Trustcrow is a Lagos-based company that specializes in a B-to-B digital escrow platform. The company escrows funds between transacting parties until agreed goods, services, or assets are delivered. This safeguards buyers from sell-side performance default and safeguards sellers from buy-side payment default. The platform eliminates the purchasers exposure to making advance payments prior to the receipt of goods/services and eliminates the sellers exposure to delivering goods/services before payment. By using a trusted intermediary, users benefit from increased transparency, protection, and efficiency. Trustcrow is a USA-registered company with operations in Nigeria.

Job Title: Facility Manager

Location: Ikoyi, Lagos

Employment Type: Full-time

Job Summary

• As the Facilities Manager, you will be responsible for ensuring smooth day-to-day management & operation of the facility, external aesthetic/ambience of various spaces by overseeing maintenance tasks including plumbing, carpentry, electrical works, minor civil works, power generation/maintenance, painting, gardening, cooling systems, fire equipment, water treatment, effective utilization of space and other facilities management routines.

Qualifications

• 1st Degree in facilities management or a related discipline.
• Member of professional bodies. E.g. IFMA, IGFM, BIFM, etc.
• Minimum of 5 years’ experience working in the same capacity in a structured organization.

Key Responsibilities
Facilities Management:

• Support Management in development of the strategic direction for the facilities management function which aligns with the overall strategic goals of the company
• Conduct regular assessment of facilities in all spaces to determine items that are due for replacement or repair and initiate appropriate action.
• Manage support staff to ensure that the facility and its appurtenances meets corporate image level with respect to standard, cleanliness as well as safety of the equipment.
• Program and prioritize maintenance activities to ensure achievement of specified objectives.
• Ensure the management and maintenance of the facility and maintain a concise inventory of all assets.
• Routinely monitor facilities to ensure that they remain functional, safe & secure, well-maintained and ensure all faults including electrical, carpentry, civil works and plumbing systems are swiftly & safely resolved.
• Ensure that the facility and its premises including gardens, lawns and other public spaces are clean/orderly.
• Ensure that the facility meets environmental, health and security standards and comply with government regulations.
• Ensure proper handover of new facilities by technicians, vendors to Facilities Management Team is supported by appropriate documentation such as operation and maintenance documentation, manuals, drawings and wiring/cabling schedules, floor plans, furniture layout, etc.
• Manage and/or oversee personnel, office and official residence relocations.
• Any other duties as assigned or required by the company or the group.

Project Management:

• Manage projects and other strategic initiatives with oversight, including project plans and budgeting, preparing project meeting agendas, identifying risk areas.
• Prioritize and manage multiple projects simultaneously, follow-through and escalate in a timely manner issues that need the attention of your direct supervisor.
• Create, propose plans, integrate timelines and coordinate requirements to ensure projects are brought to closure within the designated time frame.
• Ensure that decisions are actioned.
• Create and maintain an efficient document management and follow-up system for all projects.
• Manage Special Projects with executive direction.

Vendor Administration:

• Liaise with the appropriate team to determine Service Level Agreements (SLAs) with user units/departments, specifying the services to be delivered, requirements and parameters for service. Manage Service Level Agreements (SLAs) with maintenance and other service providers.
• Review vendor proposals as well as source for vendors/service providers for all facilities services.
• Ensure vendor compliance with site HSE requirements at all times.
• Evaluate and advise the company concerning service requirements and when to outsource services required by divisions or business units to external providers where internal skills do not suffice
• Present inputs to CAPEX and OPEX budget during annual budget preparation cycle and strictly manage approved budgets
• Manage the implementation of all policies relating to facilities management.

Managing Change & Improvement:

• Initiate realistic changes, adapt to necessary changes from old methods when they are no longer practical, identifying new methods useful for supporting improvements in performance

Internal Business Processes:

• Complete compliance to policies & procedures.

Reports:

• Submission of periodic reports that may be required of your role.

Skills:

• Excellent problem solving, analytical and business intelligence skills
• Ability to manage multiple projects adhering to logistics, timescales and deadlines
• IT literate – MS Office (including Word, Excel and Outlook);
• Self-motivated and takes initiative with strong attention to detail
• Strong organizational skills; delivering on deadlines and to budget
• Must have a working knowledge of investor/client relations function
• Ability to work both independently and as part of a team
• Capable of leading, developing and coordinating the activities of a team of professionals while effectively managing self and others
• Able to consistently demonstrate a professional and confident manner
• Conscientious, motivated and willing to learn
• Experience of working in an organization with the ability to engage in detail of operational implementation as well as taking a strategic view
• Outstanding written and oral communication skills, with the ability to communicate effectively and authoritatively to a diverse audience, and to explain complex facilities matters
• Expert negotiation skills with the ability to manage relationships with diplomacy and tact
• Ability to maintain confidentiality at all times and ensure that confidential data is handled in a sensitive manner
• Experience of developing systems, designing processes and leading change
• Able to work in partnership and with people at all levels, demonstrating strong skills in networking and influencing
• Strong analytical skills and ability to think strategically with problem-solving skills.
• Excellent time management and prioritization skills
• Ability to manage multiple tasks simultaneously and work with little or no supervision
• Ability to work well in a high-energy, fast-paced environment either independently or with a team.

Salary
N350,000 – N400,000 monthly.

Application Closing Date
11th October, 2024.

How to Apply
Interested and qualified candidates should send their CV to: [email protected] using the job title as the subject of the email.