Fashion Retail Representative at MMABON

MMABON stands at the forefront as a premier provider of top-notch apparel, catering to various organizations and businesses spanning diverse industries. Renowned for our commitment to excellence, we present an extensive array of customizable choices, empowering our valued customers to proudly display their brand identity and leave a remarkable impact on their clients and stakeholders.

Title: Fashion Retail Representative

Location: Lekki Phase 1, Lagos

Employment Type: Full-time

Job Summary

• We are seeking a passionate and customer-focused Retail Shop Representative to join our fashion store team.
• As a Retail Shop Representative, you will be at the forefront of providing exceptional customer service and contributing to the success of our store.
• Your friendly demeanor, fashion expertise, and strong sales skills will play a crucial role in ensuring our customers have an enjoyable and memorable shopping experience.

Key Responsibilities
Customer Assistance:

• Greet customers warmly and engage them in a friendly manner.
• Actively listen to customers’ preferences and fashion needs.
• Offer personalized styling suggestions and product recommendations.
• Assist customers in trying on clothes and provide honest feedback.

Sales and Revenue Generation:

• Proactively upsell and cross-sell products to increase sales revenue.
• Meet or exceed individual and team sales targets.
• Encourage customer loyalty and repeat business through exceptional service.

Product Knowledge:

• Stay informed about the latest fashion trends, styles, and brands.
• Familiarize yourself with the features and benefits of our products.
• Provide accurate and relevant information to customers’ inquiries.

Store Maintenance:

• Maintain the cleanliness and visual appeal of the store.
• Organize merchandise to ensure easy accessibility and a neat appearance.
• Assist with receiving and restocking new inventory.

Visual Merchandising:

• Collaborate with the visual merchandising team to set up attractive displays.
• Ensure that products are showcased effectively to enhance customer engagement.
• Change displays regularly to highlight new arrivals and promotions.

Inventory Management:

• Monitor stock levels and report inventory needs to the store manager.
• Conduct regular stock checks to prevent stockouts and overstock situations.
• Assist in conducting periodic inventory counts as required.

Customer Feedback:

• Listen to customer feedback and address any concerns or issues promptly.
• Communicate valuable insights to the store management for continuous improvement.

Transaction Processing:

• Handle transactions accurately and efficiently.
• Follow the store’s cash handling procedures to maintain financial integrity.

Promotions and Events:

• Participate actively in promotional events and sales initiatives.
• Help create an exciting shopping environment during special events.

Qualifications and Skills

• High School Diploma or equivalent; further education in fashion or retail is a plus.
• Proven experience in retail sales, customer service, or a related field.
• Passion for fashion and a keen eye for style trends.
• Excellent communication and interpersonal skills.
• Strong sales and negotiation abilities.
• Ability to work in a fast-paced and dynamic retail environment.
• Basic computer skills and familiarity with point-of-sale systems.
• Flexibility to work weekends, holidays, and extended hours, as needed.

Remuneration
N50,000 Monthly.

Deadline: 31st August, 2023.

How to Apply: Interested and qualified candidates should Click Here to apply online

And

Send their CV to: [email protected] using the Job Title as the subject of the mail.