Company Info
Mid sized business
1 to 50 Employees
SystemOne is a technology company that has helped healthcare organisations lower the burden of infectious disease since 2013. We have a team of engaged software specialists who are dedicated to offering high-quality user experiences and supporting the integration of a diverse IT landscape.
SystemOne is a technology company that has helped healthcare organisations lower the burden of infectious disease since 2013. We have a team of engaged software specialists who are dedicated to offering high-quality user experiences and supporting the integration of a diverse IT landscape.
Title: Field Support Network Administrator
Location: Garki, Abuja (FCT)
Job Type: Full-Time
Responsibilities
The Field Support Network Administrator will be responsible for:
- Closely monitoring the connectivity status of all diagnostic devices connected to our systems.
- Promptly contacting the Lab Technicians working for the distributed diagnostic network to troubleshoot device connectivity problems as they arise.
- Carefully documenting the details of network problems during troubleshooting calls.
- Helping the Super-User in preparing the necessary documentation to launch support desk tickets with SystemOne and VPN providers.
- Helping the Super-User collect data and update inventory, services, contacts and other modules in our software.
- Traveling to diagnostic laboratories and providing technical support when required.
- Providing support and troubleshooting (remotely, and in-person) to users in clinic settings for the Aspect Mobile application and use.
- Promptly attending work at SystemOne and/or Customer offices in Garki district of Abuja during the official office hours.
- The successful candidate is expected to have a functional laptop and cell phone that are connected to the internet with a bandwidth that supports video telephony.
Qualifications
- Bachelor’s degree in Information Science or Network Administration
- Network+ Certification.
- Located in Abuja.
- Five (5) or more years of experience in networking and IT infrastructure support.
- In-depth knowledge of IT systems and their practical applications. Candidate must be tech-savvy and unafraid of learning.
- Exceptional communication and interpersonal skills, capable of engaging a diverse range of stakeholders.
- Proficiency in English required.
- Willingness to travel within Nigeria.
Deadline: Not Specified.
How to Apply: Interested and qualified candidates should Click Here to apply online
Application Process
- Click the application link and fill out the required questionnaire
- Provide a link to (or a copy of) your resume and Linkedin profile.
- Complete the Predictive Index assessments that will be sent via email upon application submission.
Note: We unfortunately can’t accept applications that lack the 3 items listed above.