Company Info
Greengates Group Limited is a multinational and majorly family held equity company established over 22 years ago to provide world-class products and services in all the countries it operates. From a vantage position, presence and partnerships with time tested and successful institutions in major industrialized and commercial capital in Europe, North America and Asia, we have acquired a world-class solution to meeting our customers.
Title: Front Desk/Customer Service Officer
Location: Yaba, Lagos
Key Responsibilities
- We are looking for a pleasant and friendly female Front Desk Representative to join our team! As a Front Desk Representative, you will be responsible for different receptionist and clerical duties at our office.
- As the front-line-employee, your role will be extremely important for improving customer experience and satisfaction. Your goal should always be to make our guests feel comfortable and satisfied while in our office.
- Front Desk Representative duties and responsibilities
- Keep front desk clean, tidy and supplied with all the necessary supplies
- Greet, communicate with and welcome guests
- Answer all the customers’ questions and address their complaints
- Answer all incoming calls, redirect them when needed
- Receive letters, packages and send them to appropriate destination
- Prepare and manage outgoing mail
- Check, sort and forward emails
- Monitor office supplies
- Make supply orders when needed
- Monitor and update records and files
- Monitor and log office expenses and costs
- Filing and assisting the HR and Admin department is administrative role
Requirements
- HND / B.Sc Degree
- 3 years of experience as Front Desk Representative or similar role
- Hands on experience with office machines (for example computer, printer etc.)
- In-depth knowledge of office management and bookkeeping
- Excellent knowledge of MS Office (especially Excel and Word)
- Sense of ownership and pride in your performance and its impact on company’s success
- Critical thinker and problem-solving skills
- Team player
- Good time-management skills
- Great interpersonal and communication skills
- Customer-oriented minds
- Must be smart, willing to learn and be a dependable team player
- Integrity is key in this role
- Ability to multi task and ensure completion of given task per time.
- Age should be between 25 and 27 years.
Salary
N50,000 – N100,000 Monthly.
Deadline: 10th May, 2023.
How to Apply: Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the mail.