Front Desk Officer at Blanche Dental Clinic

Blanche Dental Clinic is a world-class facility that provides aesthetic and corrective treatment to its patients in a quiet and calm setting.

Title: Front Desk Officer

Location: Ikeja, Lagos

Employment Type: Full-time

Job Description

• We are looking for a hardworking and efficient Front Desk Officer to undertake all receptionist and clerical duties of the Clinic.
• Keep front desk tidy and presentable with all necessary material (pens, forms, paper etc.)
• Greet and welcome guests politely
• Answer questions and address complaints
• Keep communication with HMO partners
• Answer all incoming calls and redirect them or keep messages
• Receive letters, packages etc. and distribute them accordingly
• Register patients, follow up with patients on their treatment
• Monitor hospital supplies and place orders when necessary
• Keep updated records and files of patients in a central database
• Use CRM to monitor patients turnover
• Work hand in hand with the business manager to ensure sales are recorded and tracked accordingly
• Report issues in the facility and escalate to the HR
• Any other duties as assigned.

Requirements

• OND / HND; additional qualifications will be a plus
• Proven experience as a front desk representative, agent or relevant position
• Familiarity with office equipments and software like CRM, PC and printer etc.)
• Knowledge of office management and basic bookkeeping
• Proficient in English (oral and written)
• Excellent knowledge of MS Office (especially Excel and Word)
• Strong communication and people skills
• Good organizational and multi-tasking abilities
• Problem-solving skills.

Salary

• N75,000 / month.

Deadline: 29th April, 2024.

How to Apply: Interested and qualified candidates should send their CV and Cover Letter to: [email protected] using the Job Title as the subject of the mail.