Front Desk Officer at NEC West Africa

NEC West Africa is a trusted provider of advanced solutions catering to various sectors including government, telecommunications providers, mobile network operators, network service providers, and enterprises. Our comprehensive range of solutions covers infrastructure, safety, communications, and digital services. We specialize in delivering tightly integrated solutions that meet the unique requirements of our clients. With a focus on quality, reliability, and innovation, we offer carrier-grade solutions accompanied by enterprise-class services, maintenance, and support. Our goal is to provide our customers with cutting-edge technology and seamless connectivity, empowering them to achieve their business objectives efficiently and effectively. At NEC West Africa, we are committed to delivering advanced solutions that drive growth, enhance operational efficiency, and improve overall customer experience.

Title: Front Desk Officer

Location: Lagos

Employment Type: Full-time

Key Responsibilities

• Greet and welcome visitors and guests in a courteous and professional manner.
• Keeping record/log of visitors & staff
• Answer and direct phone calls to the appropriate department or individual.
• Provide accurate information about the company, its products, and services to visitors and callers.
• Maintain a neat and organized front desk area, ensuring it is clean and presentable at all times.
• Maintain consistent punctuality and smart professional appearance.
• Manage and distribute incoming and outgoing mail, packages, and deliveries.
• Schedule appointments and maintain appointment calendars for executives and staff.
• Assist in organizing and coordinating meetings, conferences, and other company events.
• Handle and resolve customer / vendors inquiries and complaints, escalating issues to the appropriate department if needed.
• Maintain office supplies and inventory, placing orders as necessary.
• Perform general administrative tasks, such as photocopying, filing, and data entry.
• Collaborate with other administrative staff to ensure smooth office operations.
• Follow security procedures and protocols to maintain a safe and secure office environment.
• Maintain confidentiality of sensitive information and handle it with utmost discretion.
• Stay updated on company policies, procedures, and regulations to provide accurate information to visitors and callers.
• General administrative duties.
• Assist with other tasks as needed.

Experience & Qualifications

• Candidates should possess an OND or equivalent qualifications.
• 1 – 2 years’ experience in similar role

Competencies:

• Have relevant IT skills in MS Office applications
• Strong organizational and problem-solving skills.
• Ability to maintain a positive and professional demeanour.
• Ability to multitask and work in a fast-paced environment.

Salary
N70,000 / month.

Deadline: 7th July, 2023.

How to Apply: Interested and qualified candidates should send their CV and a Covering Letter (applying for the role) to: [email protected] using the Job Title as the subject of the mail.