Front Desk Officer at Society for Family Health (SFH) – Gombe & Kwara

The Society for Family Health (SFH) serves as one of Nigeria’s leading non-governmental public health organisations, implementing programmes in reproductive health/family planning, HIV/AIDS prevention and treatment, malaria prevention and treatment, primary health care system strengthening, and maternal, newborn, and child health care. We collaborate with the Nigerian Federal and State Governments, the Global Fund (GF), the United States Agency for International Development (USAID), the Foreign Commonwealth and Development Office (FCDO), the Bill and Melinda Gates Foundation, MSD for Mothers, Children Investment Fund Foundation (CIFF), Novartis NCD, and other international donors. SFH provides professional chances for promotion, a pleasant working environment, and competitive pay.

Title: Front Desk Officer

Job ID: sfh-97525

Locations: Gombe and Kwara

Job type: Full-time

Category: Program

About the Grant Cycle 7 (GC7) Project

• The GC7 project will be implemented in Gombe and Kwara state with the goal of providing end-to-end HIV comprehensive services in the 2 states through client centered facility-community based approaches.
• In line with Global Fund (GF) strategy of working with and serving the health needs of people and communities to end AIDS, TB and Malaria, SFH will utilize the programme essentials for GC7 which include HIV primary prevention, HIV testing and Diagnosis, elimination of vertical transmission, HIV treatment and care, TB/HIV, Differentiated service delivery, and Gender and Human rights.

Job Profile

• The front desk officer is responsible for being the first contact for clients and stakeholders at the OSS, and assisting with other administrative functions.

Key Responsibilities
The successful candidate will:

• Coordinate the movement of clients from one service delivery to another within the OSS.
• Managing Front Office Operations: Maintaining a neat and organized front desk area.
• Managing visitor sign-in processes and security procedures.
• Providing Information to clients and other visitors to the OSS about the services.
• Assisting with general inquiries and providing directions.
• Record keeping of visitor logs, client appointments, updating and maintaining contact databases.
• Administrative Support: assisting with various administrative tasks such as photocopying, faxing, and filing. Supporting other departments with clerical tasks as required.
• Other administrative duties as assigned by supervisor.

Qualifications / Experience

• ND/NCE
• 1 year of relevant work experience.

Skills and Competencies Required:
Technical:

• Computer literacy
• Ability to multi-task
• Ability to work with minimal supervision
• Effective verbal and written communication
• Administrative
• Strong Interpersonal skills

Behavioural:

• Courteous and respectful
• Professional
• Patient
• Accepts feedback and takes correction
• Neat

Compensation & Benefits

• The compensation package for this position is very attractive and designed to attract, motivate and retain talented candidates.

Deadline: 12th January, 2024.

How to Apply: Interested and qualified candidates should Click Here to apply online

Note

• All applications will be treated in confidence.
• Candidates without the minimum requirements need not apply.
• We thank prospective applicants for their interest in working with SFH, however, only shortlisted candidates will be contacted. SFH is an equal opportunity employer.