Front Desk Officer at St Ives

St Ives is a multispecialty hospital that started in 1996.The hospital provides dedicated specialty services in all aspects of women’s, children’s, and family health, which are administered by a team of experts in Obstetrics and Gynaecology, Paediatrics, Medicine, and Surgery. Our mission is to provide couples with sophisticated competitive IVF and Fertility Services of international grade, with a high pregnancy rate and an inexpensive cost.

Title: Front Desk Officer

Location: Abeokuta, Ogun

Employment Type: Full-time

Responsibilities

• Greet guests and provide them with superb customer service.
• Answer all client questions and incoming calls.
• Assisting patients with filling out forms and answering their questions
• Redirect phone calls to the appropriate department and take down messages.
• Accept all letters and packages, and distribute them to their appropriate departments.
• Monitor, organize and forward emails.
• Maintain client records and files onElectronic Medical Record (EMR)
• Keeping the front desk or office organized and running smoothly
• Scheduling appointments and follow-ups for patients
• Calling patients to remind them of their appointments

Job Requirements

• HND or BSc degree in related fields
• Candidates must have 3 – 4 years experience
• Excellent people management skills
• Critical thinker and problem-solving skills
• Team player
• Good time-management skills
• Great interpersonal and communication skills
• Customer-oriented mindest
• Experience with EMR.

Deadline: 25th March, 2024.

How to Apply: Interested and qualified candidates should send their CV to: [email protected] using “FRONT DESK OFFICER” as the subject of the mail.