Front Desk Officer at Starnet Innovations Limited

Starnet Innovations Limited is at the forefront of the technology industry, renowned for delivering revolutionary solutions that propel digital transformation. Fueled by a team of exceptionally skilled professionals and a relentless passion for technology, we are dedicated to equipping our clients with cutting-edge solutions that keep them ahead in the competitive landscape. At our core, we stand on the pillars of excellence, innovation, and customer satisfaction, which have earned us a distinguished reputation. We take pride in delivering top-notch products and services that cater to the dynamic needs of our clients. Leveraging our extensive industry knowledge and technical prowess, we offer tailor-made solutions that address the unique challenges faced by each business we serve.

Title: Front Desk Officer

Location: Enugu

Employment Type: Full-time

Job Summary

• As a Front Desk Officer at StarNet Innovations Limited, you will be the face and voice of the company, responsible for providing exceptional customer service and administrative support.
• You will play a crucial role in ensuring that visitors and clients have a positive experience while maintaining an organized and efficient office environment.
• The ideal candidate should possess excellent communication skills, a friendly demeanor, and a proactive approach to handling various tasks.

Responsibilities

• Welcoming Visitors and Clients: Greet all visitors and clients warmly and professionally, ensuring they feel welcome and valued.
• Answering Inquiries: Handle incoming calls and direct them to the appropriate personnel. Address inquiries and provide accurate information about the company and its services.
• Managing Reception Area: Keep the reception area tidy and presentable, making sure it reflects a professional image at all times.
• Scheduling Appointments: Coordinate and manage appointment schedules for meetings with clients, staff, and management.
• Mail and Email Handling: Receive, sort, and distribute incoming mail and emails promptly to the respective recipients.
• Administrative Support: Assist various departments with administrative tasks, including data entry, filing, and document preparation.
• Office Supplies Management: Monitor and maintain office supplies, ensuring availability for all departments.
• Visitor Log Maintenance: Keep an accurate record of visitors, ensuring their details are properly logged for security and reference purposes.
• Assisting in Event Coordination: Support the organization and coordination of company events and meetings.
• Handling Security Procedures: Implement security procedures by issuing visitor badges, verifying identification, and ensuring the safety of employees and visitors.

Requirements

• Education: A minimum of First Degree or equivalent is required. Additional education or certifications in customer service or related fields is a plus.
• Experience: Previous experience as a front desk officer or in customer service roles is preferred but not mandatory. Fresh graduates with relevant skills and a passion for providing exceptional service will also be considered.
• Communication Skills: Excellent verbal and written communication skills in English are essential.
• Professionalism: A professional appearance, demeanor, and the ability to maintain confidentiality are critical.
• Customer Service Orientation: A strong commitment to delivering outstanding customer service and ensuring customer satisfaction.
• Organizational Skills: The ability to multitask, prioritize, and stay organized in a fast-paced environment.
• Computer Proficiency: Familiarity with basic computer applications and office software.

Salary
N40,000 Monthly.

Deadline: 31st July 2023.

How to Apply: Interested and qualified candidates should send their up-to-date Resume and a compelling Cover Letter (highlight their relevant skills, experiences, and their motivation to be part of our team) to: [email protected] using the Job Title as the subject of the email.

Note

• Applications received after the Applications closing date may not be considered.
• We thank all applicants for their interest, but only those selected for an interview will be contacted.