Front Desk Officer at Winock

Winock is a Nigerian holdings company that provides an ecosystem of sustainable services to microbusinesses through fully registered and licenced subsidiaries. We are motivated to provide services to microbusinesses since they make substantial contributions to economic sustainability and social wealth development.

Title: Front Desk Officer

Location: Abuja (FCT)

Employment Type: Full-time

Job Description

• You will manage the reception or front desk at our head office. Thus, as the first point of contact for our customers and visitors, you will play a critical role in creating a welcoming environment and providing excellent customer service. In this role, you are expected to handle administrative tasks and support other departments in everyday chores.

Your Role

• Handle the front desk and maintain visitor records.
• Manage administrative chores and organisational tasks.
• Create a welcoming, professional environment for vistors and customers.

Your Tasks

• Managing the reception area and ensuring the office is neat and tidy.
• Greeting and welcoming clients, customers and visitors courteously and professionally.
• Answering phone calls and directing them to the appropriate staff member/department.
• Handling incoming and outgoing mail and packages.

Required Skills and Qualifications

• Bachelor’s Degree in any field.
• Excellent communication and interpersonal skills.
• Ability to prioritise tasks and great organisational capabilities.
• Competency in managing time and solving everyday problems.
• Customer-oriented mindset with a passion for providing exceptional service.
• Fluency in English.

Preferred Skills and Qualifications:

• 1 – 2 years of experience in a similar job or other customer-facing roles.
• Proficiency in using computers and other office equipment.
• Willingness to work in a fast-paced environment with multitasking ability.
• Basic knowledge of Microsoft Office (MS Word and MS Excel).

Deadline: Not Specified.

How to Apply: Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the email.