Front Desk Officer (Female) at SavingsBox NG

SavingsBox NG is an innovative e-commerce (FINCOM) fintech platform that aims to transform Nigeria’s financial environment. Serving as a full solution. Savings Box provides automatic savings, numerous lending alternatives, and investment opportunities to help consumers secure their financial future and achieve their goals. We are going on a quest to reimagine wealth creation and test financial products that address social requirements.

Title: Front Desk Officer (Female)

Location: Abuja (FCT)

Employment Type: Full-time

Key Responsibilities

As a Front Desk Officer, you will be the first point of contact for our organization, providing a positive and professional impression to clients, visitors, and staff. Your responsibilities will include:

• Reception: Greet and welcome visitors in a friendly and professional manner. Direct visitors to the appropriate person or department. Maintain a tidy and organized reception area.
• Communication: Answer and manage incoming calls on a multi-line phone system. Respond to inquiries and provide information to callers or direct them to the appropriate contact.
• Customer Service: Provide excellent customer service to clients and visitors. Address and resolve inquiries and issues promptly.
• Administrative Support: Perform various administrative tasks, including data entry, photocopying, and filing. Handle incoming and outgoing mail and packages.
• Scheduling: Assist in scheduling appointments and managing conference room bookings.
• Information Management: Maintain and update contact lists and organizational directories. Keep records of office supplies and place orders when necessary.
• Security: Monitor and control access to the premises. Report any security concerns or incidents promptly.

Job Requirements

• Candidates should possess relevant qualifications with at least 1 year experience.
• Proven experience in a similar role as a front desk officer or receptionist. Familiarity with office equipment, including, printers e.t.c.
• Excellent verbal and written communication skills. Ability to interact professionally with clients, visitors, and staff.
• Strong customer service orientation with a friendly and approachable demeanor.
• Ability to handle inquiries and resolve issues promptly and efficiently.
• Exceptional organizational and multitasking abilities.
• Attention to detail and accuracy in handling administrative tasks.
• Proficient in using MS Office Suite (Word, Excel, Outlook) and basic office software.
• Familiarity with office equipment and software relevant to front desk operations
• Ability to handle unexpected situations calmly and efficiently

Deadline: 28th February, 2024.

How to Apply: Interested and qualified candidate should submit their Resume and a Cover Letter outlining their relevant experience and why they believe they are a good fit for the position to: [email protected] using the Job Title as the subject of  the email.