Company Info
Healthbridge Specialist is a top-notch medical facility situated in Nigeria’s Kano State’s Nasarawa GRA. We at Healthbridge Specialists are dedicated to provide the people of Kano State top-notch medical treatment.
Title: Front Desk Receptionist
Location: Kano
- We are currently seeking a professional and customer-oriented Front Desk Staff (Receptionist) to join our team. The ideal candidate will have a strong background in customer care service, preferably within a healthcare environment, and possess excellent communication and organizational skills.
Criteria
Formal Education
- A minimum of OND (Ordinary National Diploma) in a relevant field, such as Business Administration, Healthcare Administration, or a related discipline.
- Bachelor’s degree in any relevant discipline.
Work Experience
- Proven experience as a Front Desk Staff or Receptionist.
- Customer service work experience and knowledge of customer service etiquette.
- Good previous work attendance record.
- Experience of working in healthcare setting for at least 6 months.
- Familiarity with administrative tasks related to patient registration, scheduling, and billing.
Skills
- Strong and competent computer skills
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
- Experience in using electronic medical record (EMR) systems.
Personal Characteristics
- Strong interpersonal skills.
- Excellent communication skills.
- Excellent organizational and multitasking abilities.
- Ability to cope with customer request and demands in professional, prompt and courteous manner.
- Ability to communicate effectively and empathetically with clients and staff.
- Skills to handle difficult or sensitive situations with tact and professionalism.
Others
- Ability to resolve customer complaints.
- Ability to work independently as well as collaboratively in a team environment.
- Able to multitask with competing work priorities and ensure efficient operations at the front desk.
Desirable
- Knowledge of medical terminology, insurance processes, and billing practices.
- Availability to work flexible hours, including evenings, weekends, and holidays, to accommodate the hospital’s needs.
Deadline: Jun 8, 2023.
How to Apply: Interested and qualified candidates should forward their CV to: [email protected] using the position as subject of email.