Front Office Manager at Sojourner Hotel

Lagos

Sojourner

Company Info

Mid sized business

1 to 50 Employees

Sojourner Hotel -We are a hotel that offers lodging and accommodation services to travellers and guests. We typically provide on-site amenities and facilities, including as restaurants, bars, gyms, swimming pools, and conference spaces, that are tailored to the interests and preferences of our visitors.

Sojourner Hotel -We are a hotel that offers lodging and accommodation services to travellers and guests. We typically provide on-site amenities and facilities, including as restaurants, bars, gyms, swimming pools, and conference spaces, that are tailored to the interests and preferences of our visitors.

Title: Front Office Manager

Location: Lagos

Employment Type: Full-time

Job Description

  • Operation of all Front of House areas are planned, organized and controlled for optimum functioning-staff scheduled according to occupancy
  • Guests expectations are exceeded in all Front of House areas
  • Guest’s needs are anticipated and addressed.
  • Complaints are resolved to the satisfaction of the guest
  • Manage and lead people to ensure maximum productivity.
  • Train and develop staff.
  • Implement and monitor security procedures which impact on both guests and staff.

Requirements

  • Candidates should possess a Bachelor’s Degree with at least 3 years experience.
  • Hotel experience is required.
  • Knowledge of Key Card System | Guest Folio | Guest Relationship Management System | Opera PMS | Guest Service Surveys System.

Deadline: 22nd March, 2024.

How to Apply: Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the mail.