Company Info
Lovonus Microfinance Bank holds a valid license from the Central Bank of Nigeria under the Bank & Other Financial Institution Act (BOFIA) of 1991 (as amended) and operates in compliance with the National Microfinance Regulatory and Supervisory Framework of December 2009.
Title: Head, Banking Operations
Location: Lagos Mainland, Lagos
Employment Type: Full-time
Job Purpose
- To direct and oversee the companies banking operations function relating to central operations, branch operations, treasury operations and cards/ electronic banking operations.
Key Job Responsibilities / Duties
- Establish and review key operational risk indicators/key control standards and formulate action plans to minimize the Bank’s exposure to fraud and losses.
- Manage the Bank’s operational risk exposure by supporting the Business to identify areas of operational risk exposure and by developing and implementing corrective action.
- Design, develop and keep updated the Banks’ Operations Manual and ensure compliance to all operational guidelines, processes and procedures.
- Responsible for re-engineering business processes to improve customer service, cost effectiveness and controls.
- Ensure compliance with Regulatory requirements relating to Banking Operations.
- Ensure that effective documentation is in place, in the form of user guides and implement operational improvements to reduce operational costs, tighten controls to improve service quality and customer service.
- Manage the Banking Operations Department (staff and budget).
- Central Operations – Account Services, Clearings, Payments, Cash Management and Reconciliation
- Card Operations – Account Services, Chargeback & Fraud & Reconciliation of the Bank’s debit card activities
- Treasury Operations – Money Market and Derivative Products, FI Transaction activity and 3rd Party Funds / Investment processing
- Credit Operations – Loan sanction fulfillment, & administration distribution (Retail, Business, Commercial and Corporate and Institutional segments) whilst ensuring the identification and management of underlying operational risks.
- Special Product management. All specially designed product to address transfers of fund, Deposit and risk asset.
- Any other activity as may be assigned by the MD/CEO.
Qualifications
- Candidates should possess an HND / B.Sc Degree with at least 5 years relevant work experience.
Technical Skills:
- Detailed knowledge of Banking procedures and policy principles at all levels.
- Must be able to navigate BankOne Platform
- Ability to translate local regulatory requirements into thorough knowledge of Operational routine in Banks.
- Thorough knowledge of Cash Management, Account Services, Clearing and Payment functions.
- Extensive knowledge of Treasury Operations and Electronic Banking.
- Understanding and application of Best Practices in all areas of Operational Banking with ability to drive efficiency and effectiveness
- Analytical and practical understanding of workflow, capacity planning/optimization and process implementation.
- Ability to recognize problems and apply Risk Management techniques to address them.
- Ability to plan & prepare the strategy and annual budget requirements for the operational environment.
- Strong planning, organizational and time management abilities.
- Strong Leadership, team management, developing and mentoring.
- Metrics-driven mindset.
- High-level influencing and interpersonal skills.
- Relationship building, negotiation, problem-solving and troubleshooting.
- Ability to multitask, cross knowledge of entire banking activities to work outside your comfort.
- Ability to proactively identify roles requiring attention.
- Knowledge of bank and/or non-bank financial institution operations;
- Ability to operate with a minimum of on-site supervision;
- Strong leadership and people management skills;
- Strong analytic skills.
- Ability to conduct credit analysis and to think strategically using financial analysis
- Excellent communication skills. Ability to present financial information effectively to both specialists and non-specialists;
- Understanding of financial and credit analysis software packages;
- Knowledge of micro,small and medium enterprise market.
Deadline: Not Specified.
How to Apply: Interested and qualified candidates should send their CV and Cover Letter to: [email protected] using the Job Title as the subject of the email.