Company Info
Mid sized business
Box Residence is committed to delivering remarkable service, first-rate accommodations, and great value. Our facilities and services ensure a pleasant stay, including a Gym, Spa, Training/Meeting rooms, Restaurant, Bar One Lounge, Grill and swimming pool bar, smart TVs with Netflix, and complimentary Wi-Fi.
1 to 50 Employees
Box Residence Hotel is committed to delivering remarkable service, first-rate accommodations, and great value. Our facilities and services ensure a pleasant stay, including a Gym, Spa, Training/Meeting rooms, Restaurant, Bar One Lounge, Grill and swimming pool bar, smart TVs with Netflix, and complimentary Wi-Fi.
Job Title: Hotel Front Desk/Receptionist
Location: Lekki Phase 1, Lagos
Employment Type: Full-time
Responsibilities
- Greet guests upon their arrival and assign rooms
- Process guest arrivals and departures, including all necessary payments
- Provide information about the hotel, available rooms, rates and amenities
- Respond to guests’ complaints and requests, coordinating with the necessary department or staff member to solve any issues
- Handle reservation requests; over the phone, via email, or face-to-face
- Ensure that all guest information is accurate and up-to-date
- Arrange transportation for guests
- Manage room bookings and keep track of inventory
- Prepare invoices and handle payment procedures
- Coordinate with Housekeeping to track the readiness of rooms for check-in
- Communicate with the booking, housekeeping and maintenance departments to ensure prompt responses to guests’ needs
- Make restaurant, transportation, or entertainment reservations for guests.
Requirements
- Interested candidates should possess an HND / BSc qualification with 2 – 10 years work experience.
Application Closing Date
21st December, 2024.
How to Apply: Interested and qualified candidates should send their Resume & Application letter to: [email protected] using the Job Title as the subject of the mail.