Hotel Manager At Summit Hotel and Apartment

Summit Hotel and Apartment is a premier destination known for exceptional hospitality and guest experiences. We pride ourselves on providing a welcoming atmosphere, outstanding service, and luxurious accommodations.

We are recruiting to fill the position below:

Job Title: Hotel Manager

Location: Lagos
Employment Type: Full-time

Job Summary

• We are seeking an experienced Hotel Manager to lead our team and ensure our guests have unforgettable stays.

Key Responsibilities

• Operations Management: Oversee all hotel operations, ensuring that service standards, guest satisfaction, and financial targets are met.
• Staff Leadership: Train, and manage hotel staff. Foster a positive work environment that encourages teamwork and professional growth.
• Guest Relations: Address guest inquiries and concerns promptly and effectively. Ensure a high level of guest satisfaction through personalized service.
• Financial Management: Prepare and manage budgets, monitor financial performance, and implement cost-control measures to maximize profitability.
• Sales and Marketing: Collaborate with the sales and marketing team to develop strategies for increasing occupancy and revenue. Promote hotel services and packages.
• Compliance and Safety: Ensure the hotel complies with all health, safety, and regulatory requirements. Implement and maintain standards for cleanliness and maintenance.
• Reporting: Prepare regular reports on hotel performance, guest feedback, and staff performance for upper management.

Qualifications

• Bachelor’s degree in Hospitality Management, Business Administration, or related field preferred.
• Proven experience as a Hotel Manager or in a similar leadership role.
• Strong understanding of hotel operations, including front desk, housekeeping, and food and beverage services.
• Excellent leadership and interpersonal skills.
• Proficient in hotel management software and Microsoft Office Suite.
• Strong financial acumen and experience with budgeting and forecasting.
• Exceptional customer service skills and a guest-focused attitude.
• Ability to work flexible hours, including weekends and holidays.

What We Offer

• Competitive salary.
• HMO.
• A vibrant and supportive work environment.

Application Closing Date
10th October, 2024.

Method of Application
Interested and qualified candidates should send their Resume and a Cover Letter detailing their relevant experience to: [email protected] using the Job Title as the subject of the mail.