Hotel Receptionist at Sophie Michael Consulting

Sophie Michael Consulting is your reliable partner for comprehensive and strategic human resource solutions. People, we think, are at the core of any successful organisation. Our passion is to assist organisations in realising their maximum potential by maximising the potential of their most important asset–their personnel. Our HR specialists are dedicated to excellence and staying on top of industry developments and best practices. To provide our clients with strategic insights, concrete solutions, and quantifiable outcomes, we integrate extensive industry knowledge with cutting-edge HR technology.

Title: Hotel Receptionist

Location: Governors Road, Ikotun, Lagos

Employment Type: Full-time

Job Details

• Join our team as a Hotel Receptionist and be the welcoming face of our establishment. As the first point of contact for guests, you will play a vital role in creating a positive and memorable experience.
• If you have excellent communication skills, a friendly demeanor, and a passion for hospitality, we invite you to apply.

Responsibilities

• Greet and assist guests during check-in and check-out processes.
• Handle reservations and provide information about room availability.
• Answer phone calls and address guest inquiries in a professional manner.
• Provide information about hotel facilities, services, and local attractions.
• Process payments and maintain accurate records of guest transactions.
• Address and resolve guest concerns or issues promptly.
• Collaborate with other hotel staff to ensure a seamless guest experience.

Requirements

• High School Diploma or equivalent.
• Availability to work flexible hours, including weekends and holidays.
• Professional appearance and a positive attitude.
• Must stay around Ikotun (Governors road is a bonus).

Qualifications:

• Previous experience in a customer service or hospitality role is preferred.
• Excellent communication and interpersonal skills.
• Strong organizational and multitasking abilities.
• Knowledge of hotel booking systems is a plus.
• Ability to remain calm under pressure and provide exceptional service.

Deadline: 30th December, 2023.

How to Apply: Interested and qualified candidates should submit their Resume to: [email protected] using “Hotel Receptionist Application” as the subject of the email.