Hub Associate At Sendbox Software Technologies Limited

Sendbox is a vibrant and innovative logistics and e-commerce solutions provider, revolutionizing the way businesses and individuals connect to seamless shipping and delivery services. We help merchants with local, national, and international deliveries at the most affordable rates.

With a commitment to growth and excellence, we are reshaping the logistics landscape in Africa and beyond.

We are recruiting to fill the position below:

Job Title: Hub Associate

Location: Lekki, Lagos
Employment Type: Full-time

Job Summary

• The Hub Associate (Lekki) will be responsible for coordinating shipment for deliveries, receiving and ingesting parcels, completing relevant documentation, and ensuring that the items are delivered successfully.
• You will be required to record and report hub-related misdemeanors, escalate parcel issues, and coordinate courier partners amongst other duties.
• Suitable candidates must live within the Lekki axis to be considered

Responsibilities

• Attending to walk-in merchants.
• Planning and coordinating inbound and outbound shipments for deliveries
• Printing and assigning the correct waybill. (Every shipment has a special waybill number)
• Communicate with merchants, courier partners, and internal teams to manage and resolve billing and/or rate issues.
• Supervising assigned Dispatch Riders/Courier Partners
• Managing any issues or challenges that arise in day-to-day operations
• Planning and coordinating inbound and outbound shipments for deliveries
• Implementing process improvements to increase efficiency and reduce costs
• Developing and maintaining relationships with vendors, suppliers, and customers
• Monitoring and optimizing inventory levels
• Ensuring compliance with laid down procedures and processes
• Escalation of issues, if and when necessary.
• General reporting.

Application Closing Date
20th August, 2024.

Method of Application
Interested and qualified candidates should:
CLICK HERE TO APPLY