ICT Officer at Glocient Hospitality

• Glocient Hospitality is a top-notch hospitality management company currently focused on transforming the Ikogosi Warm Springs and resort in Ekiti State into a world-class vacation resort.
• We are clear cut and determined to set a global standard in the tourism and hospitality sector as we provide an all-round excellence and peerless satisfaction in service delivery to our guest.
• The ICT officer will play a key role in the service delivery of the organization. You will be responsible for the smooth management of the computer systems and networks of the organization, providing effective and efficient support on day-to-day basis, installing and configuring computer systems, diagnosing hardware and software faults and solving technical and applications problems.

• upgrades, expansion and replacements by overseeing their systematic needs assessment, specification and budgeting.
• Train new and current employees on computer software and ICT systems.
• Any other duties that may develop over the duration of the contract and assigned by the line manager.
• Always ensure systems security.
• Ensure that network access privileges, applications, data storage and regular backups are configured and maintained.
• Implement and update data disaster recovery plan (back up)
• Schedule computer related services, maintenance, and license renewals
• Ensure installation and maintenance of protection services (anti-viruses and firewalls)
• Plan network upgrades, expansions and replacements
• Participate in the procurement processes of ICT equipment.
• Provide software and system troubleshooting and update operating systems and user applications.
• Track license and support contracts to include notification of renewal timeframe to management.
• Monitor network to ensure network functionality and availability to all system users.
• Request and setup new user accounts and email
• Plan for technology

• Bachelor’s Degree in Information Technology with a minimum of 3-5 years proven experience as an ICT Officer or any relevant certification
• Understanding of software and hardware technologies along with an understanding of networking technologies.
• Experience with Microsoft Office suite, Windows Server and desktop operating systems.
• Intermediate understanding of network architecture concepts (Routing, VLANS, DHCP/DNS, Common protocols).
• Familiarity with administering cloud-based services.
• Takes initiative and have a strong safety awareness.
• Good planning, time management, analytical, critical thinking, detail oriented, problem solving and organizational skills.
• Exceptional verbal communication skills.
• Excellent interpersonal skills and ability to effectively communicate with a variety of interdisciplinary teams and non-technical users.
• Honest, trustworthy and a high work ethic.
• Multitasking skills and ability to meet deadlines.
• Ability to work independently as well as in a team.

• Competitive Compensation.
• 5 – day workweek.
• Flextime.
• Competitive Health Insurance (Employee + Spouse + 4 children).
• Wellness Programs
• Employee Training Programs
• Growth and Development
• Mentoring and Counseling

Office base: Ado-EKITI, Nigeria with approximately 25% travel (within Nigeria and internationally)