Information Technology Intern at Heartland Alliance Limited/GTE (HA)

Heartland Alliance Limited/GTE (HA) is an indigenous non-governmental organisation dedicated to addressing the human rights needs of society’s most vulnerable individuals.

Title: Information Technology Intern

Locations: Bayelsa, Edo and Lagos

Employment Type: Full-time

Essential Duties and Responsibilities

• Provide Tier 2 IT support.
• Support the IT team in maintaining hardware, software, and other organizational systems.
• Install and troubleshoot printers and scanners.
• Assist with troubleshooting and providing support to users.
• Organize and maintain IT resources and inventory.
• Assist in performing hands-on fixes of desktop and laptop computers, including installation and upgrades of software and general systems installations.
• Perform any other duties as assigned.

Qualifications

• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
• The requirements listed below are representative of the knowledge, skill, and/or competency required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

Education and/or Experience

• Bachelor’s Degree in Computer Science, or a related field; experience in managing an Information Technology operation is required.
• At least 1 year experience in the field of information technology.
• Knowledge of system development methods used for the development of new systems and enhancements to existing information systems.
• Knowledge of computer monitoring systems, vendor-supplied packaged programs, macros, utilities, and other highly technical programs.
• Ability to gather and analyze facts, draw conclusions, define problems, and suggest solutions.
• Ability to use programming procedures and techniques in the implementation of computer programs.

Other Competencies:

• Time Management – Ability to prioritize tasks, manage time and complete projects in a fast-paced, changing environment with minimal supervision.
• Quality Management – Looks for ways to improve and promote quality; demonstrates accuracy and thoroughness.
• Written Communication – Writes clearly and informatively; edits work for spelling and grammar; varies writing style to meet needs; presents numerical data effectively.
• Adaptability – adapts to changes in the work environment; manages competing demands; changes approach or method to best fit the situation; able to deal with frequent change, delays, or unexpected events.
• Cultural Sensitivity – Respects cultural environment in which person is working and does not act in a manner that is outwardly offensive to the local community.
• Non-discriminatory- Does not discriminate persons based on sexual orientation or gender identity, age, preferred jobs, or behavioural habits.

Language Skills:

• Excellent oral and written English communication skills.
• Knowledge of Local Language preferred.
• Demonstrated competency in public speaking.

Computer Skills:

• Proficiency in Microsoft Office, Internet Explorer, Outlook/Exchange, Windows operating systems, Power Point.
• Other software routinely used by Heartland Alliance.

Deadline: 24th April, 2024.

How to Apply: Interested and qualified candidates should Click Here to apply online

Note: Applicants should specify their desired location on the subject of application. Any application without a specified location will not be considered.