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Junior Customer Service Officer at Khenpro Global Services

Company Info

Khenpro Global Services is a recruitment organization saddled with the responsibility of providing qualified individuals in various categories of employment to every organization.

Title: Junior Customer Service Officer

Location: Ojodu Berger, Surulere, and Opebi – Lagos

Employment Type: Full-time

Job Description

  • Preparing the Customer Service Guidelines.
  • Solving all product or service-related issues of the customers.
  • Keeping a proper record of the customers.
  • Maintaining and updating the information of the customers regularly.
  • Providing the best possible solution to the queries of the customers.

Requirements

  • Candidates should possess an SSCE certificate.
  • Proven customer support experience
  • 1 – 2 years work experience.
  • Strong phone contact handling skills and active listening
  • Customer orientation and ability to adapt / respond to different types of characters
  • Excellent communication and presentation skills
  • Ability to multi-task, prioritize, and manage time effectively.
  • Previous experience working in a confectionery company is an added advantage.
  • Must be ready to work on Saturdays

Salary
N30,000 – N35,000 / Month.

Deadline: 23rd February, 2023.

How to Apply: Interested and qualified candidates should send their CV to: [email protected] using the Job Role as the subject of the email.

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