Company Info
Mid sized business
TeamAce Limited
1 to 50 Employees
TeamAce Limited – Our client, a Financial Institution, is recruiting suitably qualified candidates to fill the position below:
Title: Key Account Associate
Location: Lagos
Employment Type: Full-time
Responsibilities
- Build relationships with senior stakeholders and manage account planning.
- Identify and prioritize accounts based on outstanding issues, growth opportunity, strategic value and renewal time frame.
- Advise clients on the most effective ways to use the Posist Products.
- Ensure high customer satisfaction scores(NPS), manage customer health status and adherence to tickets SLAs.
- Through collaboration with Product/Tech teams, provide consulting services for a specific set of customers and maximize their ROI. Increase renewal rates and reduce churn.
- Identify and build Up-selling and cross-selling opportunities within your existing accounts and, taking EBR’s on the annual basis.
- Work collaboratively with various internal team/individuals for the best interest of the customer (engineering, sales, etc.).
Requirements
- Minimum of HND / B.Sc any related field.
- 1-3 years experience in Similar Industry.
Salary
- N80,000 – N100,000 monthly.
Deadline: Not Specified.
How to Apply: Interested and qualified candidates should Click Here to apply online