Company Info
Kimberly Ryan Limited is committed to taking the lead in attracting, developing, and retaining exceptional human capital that provides a significant business advantage for our esteemed clients. Our vision is to maintain our position as the foremost reference point throughout Africa when it comes to offering comprehensive Human Resource Solutions.
1). Head of Customer Service
Location: Lagos
Key Responsibility
- The Head of Customer service reports to the Supply Chain Manager and will coordinate activities relating to customers’ order processing and respond to customers complaints and questions.
- The successful candidate is expected to assist customers with information about the brand products and services, take orders, and process returns.
REQUIREMENTS
- Higher National Diploma/Bachelor’s degree in Business Administration, Marketing or Mass Communication with at least five years’ experience in a similar role.
- Proficient in Microsoft Office.
- Must be familiar with ERP packages
- Excellent communication and presentation skills
Skills
- Strong phone contact handling skills and active listening.
- Excellent in interpersonal communication skills, both verbal and written.
- Exceptional customer service skills.
- Ability to multitask, prioritise, and manage time effectively.
===
2). Head Of Engineering
Location: Lagos
Key Responsibility
- The Head of Engineering reports to the General Manager and coordinates equipment
- maintenance and general engineering services to achieve optimum plant availability
- for efficient manufacturing operations. The successful candidate will coordinate mechanical,
- instrumentation and electrical maintenance services as well as utilities, projects and
- cast house engineering operation.
REQUIREMENTS
- Minimum of Bachelor’s Degree in Mechanical Engineering, Electrical or related disciplines
- Minimum of 15 years continuous work experience, ten of which must be in the manufacturing environment, preferably in Metal, Steel & Aluminium industry
- Master’s degree in related discipline is an added advantage.
Skills
- Good leadership and team management skills.
- Ability to delegate efficiently.
- Thorough understanding of plant engineering and tooling.
- Excellent organisational skills and attention to detail.
- Strong analytical and problem-solving skills.
Deadline: Not specified
How to Apply: Qualified candidates who possess the right competencies and are confident to fulfil our experience for this role should apply by sending their CV to [email protected] using the job title as the subject.