Company Info
Filmhouse Cinemas is a dynamic film exhibition company with a style that incorporates multifarious features, including state-of-the-art cinema technologies and luxurious dine-in cinema services; administered by a professional operations management.
1). Customer Service Representative (Team Member) – Island
Location: VI, Lagos
Job Description
Essential Duties and Key Responsibilities include the following and other duties as may be assigned:
- Selling box office tickets, responding to queries reservations and sales.
- Monitoring and maintaining cash flow, ensuring that there are no shortages.
- Ensuring that guests are well guided to entrance and exit into the cinema.
- Monitoring and maintaining guest flow, ensuring that there are no obstructions to guest cinematic experience.
- Participating in briefings and other meetings as requested by the cinema manager.
- Attend and participate in training sessions as required by managers and HR.
- Contribute to increasing concession revenues.
- Responsible in the arrangement and cleaning of designated areas.
Qualifications
- The right candidate must have a minimum of OND from a recognized institution.
- Excellent customer skill.
- Must be a good Team player with excellent ability to multi-tasking and able to adapt to varying situations.
Additional Information
- Job knowledge
- Customer Relation Skills
- Negotiation & Networking Skills
- Personal Credibility
- Planning and Organizational Skills
- Communication Skills
- Analytical skills
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2). Handyman
Location: Edo, Lagos
Essential Duties and Key Responsibilities
- Assumes responsibility for implementation of maintenance schedule for electrical equipment.
- Work with Facility Manager to implement maintenance schedule for all electrical equipment.
- Ensure that all electrical panels and equipment are properly maintained.
- Carry out routine check on electrical equipment.
- Assumes responsibility for proper lightening in cinema
- Ensure that all burnt bulb is replace immediately in office and in the entire cinema.
- Ensure constant light in the toilet.
- Responds to emergency call outs.
- Assumes responsibility for ensuring proper repairs of electrical equipment.
- Carry out repairs on electrical panels and equipment in management office and the entire cinema.
- Ensure that electrical panels and equipment are not over load.
- Ensures that the user of electrical equipment comply with manufacturing specification and IEE regulation.
- Carry out routine checks on electrical panels and equipment to avoid breakdown
- Assumes responsibility for maintaining safety culture
- Ensure that all contractors and vendors comply with safety rules and regulation
- Ensure that work area is clean, secure and as well maintained
- Ensure that bad furniture is properly fixed
- Ensure proper maintenance of the building such as painting
- Ensure proper maintenance of retail equipment in the location.
Qualifications
- The right candidate must have a minimum of OND / HND / BSc. / Trade Test
- Knowledge of basic working principle of mechanical equipment.
- Minimum of 2 years of experience in handling Electrical equipment and Installations.
- He/ She must have the ability to keep abreast of the trend in this field of expertise and make practical application of specialized knowledge in everyday situation.
Additional Information:
- Job knowledge
- Customer Relation Skills
- Negotiation & Networking Skills
- Personal Credibility
- Planning and Organizational Skills
- Communication Skills
- Analytical skills
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3). Projectionist
Location: Lagos
Job Description
- To deliver quality Presentation of all screen activity, through both Sound and Projection by ensuring that all relevant processes are followed to the required standard, exceeding guest expectations.
- To deliver minimum show loss by ensuring that all relevant maintenance processes are followed to the required standard on all departmental Sound & Projection equipment.
- To maintain the safety of Guests and employees by complying with Filmhouse Standards, Health & Safety and Environment legislation relevant to their department and meeting all other statutory requirements.
- To champion, implement and sustain Technical and Operations Standards, Company Policies and Procedures and initiatives, ensuring that these are communicated effectively to all employees within the Technical environment.
- To review information/reports to seek opportunities for preventing loss, ensure the security of assets, Guests and employees at all times. Ensuring that equipment and processes are used effectively and procedures followed consistently.
- To inform and communicate effectively with the Technical Team and provide feedback to the Technical Manager & Management Team on Technical performance.
- To assist the Technical Manager in the maintenance of, operation and care of all critical and non-critical lighting.
- To assist the Technical Manager in the selection, recruitment and induction of new projection employees.
Qualifications
- The right candidate must have a minimum of B.Sc / OND / HND from a recognized institution.
- Relevant IT skills
- Excellent customer relations skill.
- Must be a good Team player with excellent ability to multi-tasking and able to adapt to varying situations.
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4). Cinema Manager
Location: Lagos
Essential Duties and Key Responsibilities
- To oversee the management of the day to day activities of the cinemas.
- To support the business manager in driving daily retail profitability by maximising RPH & minimising shrinkage and wastage.
- To pro-actively manage operational costs on a day-to-day basis. Support the business manager in the effective management of controllable costs, third party contractors and team members.
- To plan, perform and manage operational tasks within the cinema.
- To continually give feedback to the business manager and colleagues’ ways in which Cinema Operations could be improved and to always champion the needs of the guest and team members
- To maximise the performance of all employees by team work, motivation and effective coaching and performance management.
- Undertaking administrative tasks, setting shift rotas and organizing staff renumeration.
- To propose and prepare in conjunction with the filmbooking department, performance schedule plan to meet business plan objectives.
- To drive daily retail profitability by maximising RPH & minimising shrinkage and wastage.
- Ensure the cinemas meets set audience targets each week/period.
Qualifications
- Minimum of 3 years in operations management at a supervisory level (retail experience preferred)
- Excellent customer relationship and management
- Must be a good Team player with excellent ability to multi-tasking and able to adapt to varying situations.
- He/ She must have the ability to keep abreast of the trend in this field of expertise and make practical application of specialized knowledge in everyday situation.
- Must have a deep understanding of Health and Safety
- Excellent report writing and presentation skills
- Good Microsoft Office, excel and PowerPoint usage
Additional Information:
- Job knowledge
- Customer Relation Skills
- Negotiation & Networking Skills
- Personal Credibility
- Planning and Organizational Skills
- Communication Skills
- Analytical skills.
Deadline: Not specified.
How to Apply: Use the links below to apply: