Company Info
Mid sized business
Law and Visas Nigeria - We are a specialist immigration Law firm based in Lagos Nigeria We provide a vast range of services immigration services. We provide honest and straightforward visa & immigration services to UK, US, Australia, Canada, Ireland, Schengen member countries. We are immigration Lawyers in Nigeria.
1 to 50 Employees
Law and Visas Nigeria – We are a specialist immigration Law firm based in Lagos Nigeria We provide a vast range of services immigration services. We provide honest and straightforward visa & immigration services to UK, US, Australia, Canada, Ireland, Schengen member countries. We are immigration Lawyers in Nigeria.
1). Sales and Marketing Officer
Location: Lagos
Job Description
- The primary responsibility of this role is to sales and promote our services to prospective clients.
- The ideal candidate will have a strong background in sales and marketing, with a passion for customer engagement and relationship building.
Key Responsibilities
- Develop and implement effective sales and marketing strategies to attract new clients and retain existing ones.
- Conduct market research to identify potential clients and target demographics.
- Build and maintain relationships with clients through regular communication and follow-up.
- Coordinate with the legal team to ensure a seamless transition from sales to service delivery.
- Prepare and deliver persuasive sales presentations to potential clients.
- Monitor industry trends and competitor activities to identify opportunities for growth.
- Collaborate with the marketing team to create engaging content for online and offline channels.
- Track and analyze sales performance metrics to measure the effectiveness of sales and marketing efforts.
- Represent the company at networking events, conferences, and other relevant forums.
Requirements
- Bachelor’s Degree in Marketing, Business Administration, or a related field.
- 3+ years of relevant work experience.
- Proven track record of success in sales and marketing roles, preferably in the legal or professional services industry.
- Excellent communication and interpersonal skills.
- Strong negotiation and persuasion abilities.
- Ability to work independently and as part of a team.
- Familiarity with CRM software and other sales tools.
- Knowledge of immigration and visa processes (preferred but not required).
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2). Customer Service/Application Officer
Location: Lagos
Job Summary
- Law and Visas is a leading law firm specializing in immigration and visa services.
- With a dedicated team of legal professionals, we strive to provide comprehensive solutions to our clients, ensuring smooth and successful immigration processes.
Job Description
- The firm is looking for a competent client relationship officer. This is a customer service position.
- The position requires you to provide excellent customer service to our clients and the office team.
- Experience in immigration law is not essential. However, experience in working in a business and office environment, and getting tasks done in a short time is essential.
Responsibilities
- Fill in Client records and forms
- Check and process clients’ documents
- Analyze clients documents
- Scan and Upload documents
- Fill forms online
- Analyse situation and issues
- Check for errors in documents
- Sell service to prospective clients
- Collect Client information and fill out application forms
- Liaise with clients daily
- Assist clients with knowing the range of services offered
- Demonstrate good knowledge of services to clients
- Greet clients in a friendly, polite, and professional manner
- Educate clients about current immigration developments and trends
- Ring up clients, respond to emails, meet face to face, and chat with clients to take payments, and you issue receipts
- Contribute to the team’s daily sales goals
Job Requirements
- B.Sc / HND Degree holder of any discipline from a reputable institution
- Minimum of 3 years work experience
- The positionis for Female applicants only
- You must live in close proximity to our office
- Must have experience working in a business/office environment
- Must have good data analysis skills
- Must be good in business research
- Must be good at data entry
- Must be able to follow set company rules and standards
- Minimum of Second class lower or its equivalent.
- Must have good interpersonal and organizational skills
- Must have good knowledge of basic computer applications ie Microsoft Word, chrome etc.
- Must have excellent verbal communication skills
- Strong orientation towards providing excellent customer service
- Basic math skills
- High attention to detail
- Demonstrated selling skills
- Ability to maintain a professional appearance
- Must reside in Lagos. Must be able to travel to the office early at normal office hours.
- Fluent in spoken English.
- Must have good writing ability/skills.
- Must have good research and fact-finding abilities/skills.
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3). Compliance and Quality Manager
Location: Lagos
Job Description
- We specialize in various immigration services, ensuring the highest standards of legal expertise and client care.
- We are seeking a dedicated Compliance and Quality Manager to join our team to maintain and improve our compliance standards, ensuring quality and regulatory adherence in all aspects of our service delivery.
Responsibilities
- Oversee the firm’s compliance with relevant immigration laws, regulations, and internal policies.
- Implement and manage an effective compliance monitoring program, identifying risks and non-compliance areas.
- Conduct regular audits and quality checks on client cases, ensuring accurate documentation and adherence to legal requirements.
- Develop, review, and update compliance policies and procedures to maintain regulatory standards.
- Provide training and support to staff on compliance issues and quality management systems.
- Monitor changes in immigration law and ensure the firm is up to date with regulatory changes.
- Investigate and resolve any compliance issues or breaches, reporting findings to senior management.
- Maintain accurate records and documentation for regulatory audits and reporting.
- Assist the Manager in managing administrative tasks, including scheduling appointments, coordinating meetings, and handling correspondence.
- You must have people management experience.
- Oversee office supplies inventory and procurement, ensuring adequate stock levels at all times.
- Coordinate with various departments to streamline workflow and optimize operational efficiency.
- Assist in preparing and maintaining financial reports, budgets, and expense records.
- Supervise administrative staff and provide guidance and support as needed.
- Collaborate with HR in recruitment processes, onboarding new employees, and maintaining employee records.
- Assist in implementing and enforcing office policies and procedures to ensure compliance and adherence to standards.
- Handle special projects and assignments as assigned by the Business Manager.
Requirements
- Bachelor’s Degree in Business Administration, Management, or a related field.
- Must have a minimum of 4 years of experience in compliance and Quality Control
- The position is for female applicants only.
- Must reside in close proximity to the office.
- You do not have to have a Legal background.
- Leadership qualities with a collaborative and team-oriented approach.
- Proven experience in compliance, quality management, or a similar role,
- Excellent attention to detail and organizational skills.
- Ability to conduct thorough audits and implement corrective actions.
- Strong communication skills and ability to provide clear guidance on compliance matters.
- You must have business management skills
- You must have people management skills
- Proven experience in office administration or management roles.
- Strong organizational and multitasking abilities.
- Excellent communication and interpersonal skills.
- Proficiency in Microsoft Office Suite and other relevant software applications.
- Ability to work effectively in a fast-paced environment and under pressure
- Proficiency in using case management systems and compliance monitoring tools.
- Analytical mindset with problem-solving abilities.
Deadline: Not Stated
How to Apply: Interested applicants should send their detailed Resume and a Cover Letter to: [email protected] using “Sales and Marketing Officer Application” as the subject of the email.