Loan Recovery Officer at Kennedia Consulting

Kennedia Consulting is a skilled and cost-effective HR service provider in West Africa. We are a company that provides high-quality consulting and outsourced services to our valued clients, and we have consistently remained “ahead of the curve”. Our unique solutions cover personnel outsourcing, recruitment, training, business process outsourcing (BPO), and taxation services.

Title: Loan Recovery Officer

Location: Oniru, Lagos

Employment Type: Full-time

Responsibilities

• Manages recovery of overdue loan.
• Contacting customers daily/weekly and informing them of their overdue loans.
• Following up with customers daily/weekly on previous payment & redemption date
• Advising customers on the best payment options and negotiating suitable payment plans.
• Reporting accurate customer feedback daily/weekly.

Requirements

• Candidates should possess an HND / B.Sc qualification with 1 – 2 years work experience.
• Previous experience in tele-collections, Customer Care, Call center will be an added advantage
• Strong Written, Communication and Negotiation Skills.
• Agile, Teachable, and willing to learn.
• Ability to collaborate with a team in a fast-paced environment.
• Attention to detail and strong Listening skills.
• Persuasive, sales / marketing and analytical skills will be an added advantage.
• Must have Smart Phone.

Salary and Bonuses

• N100,000 monthly.
• HMO.
• 13th Month Allowance.
• Pension Allowance and leave allowance.

Deadline: 13th May, 2024.

How to Apply: Interested and qualified candidates should send their Application/Resume to: [email protected] using the Job Title as the subject of the mail.