Company Info
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Stanbic IBTC Bank is a leading African banking group focused on emerging markets globally. It has been a mainstay of South Africa’s financial system for 150 years, and now spans 16 countries across the African continent.
Title: Manager, Customer Contact Centre (Outbound)
Job ID: 80406105_80381669
Location: Ilupeju Industrial Avenue, Lagos
Job Type: Full-time
Business Segment: Consumer & High Net Worth Clients
Job Description
- Responsible for delivering the customer base management strategy for the organization and the introduction of new best practice processes to deliver a high-performance culture across the outbound team.
Qualifications
- Candidates should possess a First Degree in any field.
- Minimum of 10 years of experience
Personal Competencies:
- Strong Leadership Qualities
- Good verbal and written communication skills – sincere and articulate
- Conflict Resolution Skills
- Knowledge and Experience in Effective Service Delivery
- Strong Influencing and Persuasive Skills
Deadline: Not Specified.
How to Apply: Interested and qualified candidates should Click Here to apply online
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