Company Info
Mid sized business
1 to 50 Employees
Alfred & Victoria Associates
Alfred & Victoria Associates stands as a prominent ICT solution-oriented firm in Nigeria. Presenting an array of services highly sought-after in today’s dynamic market, our company has positioned itself at the forefront. AVA encompasses three key divisions, meticulously tailored to fulfill our clients’ requirements: Consulting, Recruitment, and Training.
Title: Network Operations Center (NOC) Engineer – Field
Location: Lagos
Employment Type: Full-time
Job Objective
- Network Operations Center (NOC) Engineers monitor large computer networks and servers for problems from a central location.
- They analyze problems, perform troubleshooting and incident response on the system, communicate with site technicians and track problems through to resolution.
Responsibilities
- Perform general “system administration” tasks on all elements of the network.
- Discover problem areas which could negatively impact system performance or customer satisfaction
- Pro‐actively monitor network and system performance.
- Analyze traffic data and trends and escalate areas of concern to the network design authority.
- Escalate problems to third level support (Problem management team) where these cannot be resolved within the Network Operations Centre (NOC).
- Perform general “system administration” tasks on all elements of the network.
- Perform network surveillance 24/7, respond to network‐reported and customer‐reported problems
- Take ownership to ensure that all problems are resolved in a timely and efficient manner.
- Manage problem resolution using network monitoring/management tools
- Monitor key suppliers service levels and highlight where Service Level Agreements (SLAs) are not being met.
Academic Qualification
- B.Sc / HND in Computer Science / Engineering or other related Course
Experience:
- 2+ years’ experience as network engineer preferable in an ISP/Telco environment.
Key Skills & Competencies:
- Strong communications skills both written and verbal.
- Capable of making solid, fact-based decisions under pressure.
- Ability to work well in an international, multi-cultural, and high-pressure technical environment.
- Technical experience in a telecommunications or network operations environment.
- Very Good understanding of wireless communications Technology
- Cisco CCNA/CCNP certification.
- Interested candidates must be able to work on a 24/7 shift Rotation.
Salary
Very Attractive.
Deadline: 28th August, 2023.
How to Apply: Interested and qualified candidates should send their tailored CV to: [email protected] using the job title as the subject of the mail.