Office Admin/Customer Service Officer at AKI Solutions

AKI Solutions is a technology consulting firm delivering innovative IT services, solutions, and products to businesses across Africa We specialize in IT strategy consulting and digital transformation. With offices in Lagos Nigeria, our professionals are dedicated to the innovation and development of quality software for businesses of all shapes and sizes. We develop software, provide maintenance and support services. We carry out complex projects that require diverse skills and enable business growth through the selection of optimal technology ecosystems and services

Job Title: Office Admin/Customer Service Officer

Location: Lagos

Employment Type: Full-time

Job Description

• We are looking for a Customer service Officer/ office admin to join our team and support our daily office procedures.

Responsibilities

• Maintain and update company databases of clients
• Organize a filing system for important and confidential company documents
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
• Maintain a company calendar and schedule appointments
• Distribute and store correspondence (e.g. letters, emails and packages)
• Prepare reports and presentations with statistical data, as assigned

Requirements and Skills

• OND in any related field
• Experience with office management software like MS Office (MS Excel and MS Word, PowerPoint)
• Strong organization skills with a problem-solving attitude
• Excellent written and verbal communication skills
• High level of self confidence and ability to create new ideas
• Basic Knowledge of accounting

Application Closing Date
2nd October, 2024.

How to Apply
Interested and qualified candidates should send their CV to:[email protected]using the Job Title as the subject of the mail