Office Secretary at Dakulture Empire

Dakulture Empire, a luxury apparel business, is looking to fill the following position:

Title: Office Secretary (Female)

Location: Benin City, Edo

Employment Type: Full-time

Job Description

• We are in need of an Office Secretary who is a passionate and fashion-forward and can play a key role in providing exceptional customer service, represent our brand with enthusiasm and style that will create a memorable shopping experience that keeps customers coming back.
• You will be responsible for attending to client orders, processing, recording and reporting on daily sales.
• You will be trained to have a good understanding of all products in order to explain to clients and advise accordingly.

Responsibilities

• Welcome and greet customers as they enter the store, providing friendly and personalized assistance to help them find products that meet their needs and preferences.
• Build relationships with customers by engaging in genuine conversations, actively listening to their fashion preferences, and offering styling advice and recommendations.
• Demonstrate a strong understanding of our product offerings.
• Assist customers with fitting rooms, offering feedback on fit, styling, and coordinating outfits to enhance their shopping experience and increase sales.
• Process transactions accurately and efficiently using the point-of-sale (POS) system, handling cash, debit card, and other payment methods, and maintaining a tidy and organized cash wrap area.
• Maintain visual merchandising standards by replenishing stock, arranging displays, and ensuring that products are neatly folded, hung, and presented according to brand guidelines.
• Monitor inventory levels, conduct regular stock checks, and communicate product replenishment needs to management to ensure adequate supply and availability of merchandise.
• Assist with store opening and closing procedures, including cash reconciliation, security checks.
• Collaborate with team members and management to the overall success of the store.
• Resolve customer concerns or complaints promptly and courteously, and escalating issues to superiors as needed to ensure customer satisfaction.
• Take Photos of products in the store for social media styling and content creation.
• Perform all other duties as assigned daily.

Qualifications

• Minimum of a HND or Bachelor’s Degree in any field
• Working Experience in any administrative related role.
• Ability to follow instructions and work as part of a team.
• Strong attention to detail and organizational skills.
• Ability to multitask in a fast-paced environment, prioritize tasks, and adapt to changing priorities and customer demands.
• Enthusiasm for the fashion industry and a willingness to learn.
• Basic Knowledge in the use of Social Media.
• Excellent communications skills

Deadline: 30th April, 2024.

How to Apply: Interested and qualified candidates should send their CV and Cover Letter to: [email protected] using the job title as the subject of the mail.