Company Info
Large organization
200 + Employees
Ericsson
Ericsson – Telefonaktiebolaget LM Ericsson, or just Ericsson, is a Swedish multinational networking and telecommunications corporation based in Stockholm.
1). Packet Core SME
Location: Lagos
Summary:
- The primary function of this role is to provide expert-level support of Ericsson packet core nodes.
- Highly specialized in providing technical & proactive support to the customer network.
- Call out and liaise with Vendors & service providers for 4th line support until resolution.
- Support the provision of accurate reporting on the network to Ericsson teams, Vendors, and Customers, supplying technical/statistical data as required.
What You Will Do
- Perform maintenance, daily health checks, and solving of all packet core and Enterprise data network service nodes (MME, MPG, PCRF, DNS).
- Designing, and solving Core Network platforms and applications that provide Data services.
- Interacts with multiple Engineering, Operations & QA teams in designing robust network solutions.
- Define technical requirements for core network elements and work effectively with solution teams in designing solutions on existing products.
- Support deployment of major hardware and software upgrades working with the project team to ensure seamless operation as the network architecture evolves.
- Work with the Performance teams on assessing the performance and capacity of the platforms and drive corrective actions with stakeholders to resolve any identified degradation.
- Identifying improvements in processes, tools and products and establishing good working relationships with support organization
- Experience working on any of the Packet core network elements such as PGW, PCRF, MME, SGW, DNS, AAA, HLR/HSS, DRA, etc with vast use of protocol analyzers and solving tools such as Wireshark.
- Perform required maintenance, expansion, and upgrade of H/W & S/W and solve on critical issues.
- Integrate new network communication devices, topologies, hardware and protocols into existing network management systems continuously.
- Liaise with Network Engineers within the organization which includes MPLS unit, Charging Units and Radio Access Unit ensuring that all faults are resolved.
- Responsible for providing feedback to the planning to ensure robust design and redundancy, performance tracking and statistical KPI analysis for the long-term strategic evolution of the network.
- Maintain End-to-end internal Data security on the Packet Core / Enterprise Data Network.
- Continual Constructive criticism of existing infrastructure with visible plans for improvement.
- Ensure Key work is met: MTTR, Availability.
- Document user support activity, such as system problems, corrective actions, resolution status and completed equipment installations.
- Interpret Customer’s Business Needs and Articulate/Demonstrate How Ericsson’s ICT Services Can Benefit the Customer and Address Their Needs.
- Solving Packet switching network, signaling, telecom standards and implementation and maintenance for IP Network & Packet Core equipment: PGW_SGW etc.
- Physical solving of Packet Core nodes and involved in changing specific hardware parts if any fault is developed
- 2nd level support for GPRS nodes from UE to the internet on the network.
You will bring
- BSC/HND or equivalent experience within Electrical Engineering, Telecommunication Engineering, Computer Science, Computer Engineering, Physics, or equivalent.
- Strong understanding of general Packet Core solutions for 2G, 3G and LTE
- Knowledge of Packet Core Nodes like SGSN-MME, GGSN, PCRF, SGW/PGW
- Understanding of dimensioning guidelines for Packet Core Nodes
- GPRS, WCDMA, LTE Media and Signaling Interfaces (including 3GPP and non-3GPP)
- Strong knowledge of wireless technologies (call flow), related protocols and telecommunication standards like 3GPP
- Strong knowledge of Linux scripting.
- Ability to multitask, and cope with a multifaceted environment where priorities are constantly revised to keep pace with a highly driven industry
- Relevant certifications like CCNA, CCNP, CCIE, MTA, MCSA, AWS, etc is an added advantage.
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2). Head of MMEA MFS PMO
Job ID: 736778
Location: Lagos, Nigeria
About this Opportunity
- At Mobile Financial Services we enable financial inclusion – truly using Technology for doing good in society! Our systems are used by hundreds of millions every day for services such as peer to peer transfers, payments, disbursements, loans, savings etc. We use the latest and greatest tech and techniques to guarantee state-of-the-art software with premium quality.
- The Ericsson Wallet Platform is a product which enables our customers to provide mobile financial services. Customers are operators and banks, both of whom have very high expectations on the level of security which our EWP financial solution provides and the way the solution is operated, integrated, and customized. Together we work on a product that improves the lives of millions of daily users in Africa and the Middle East. We build our financial platform to help bring financial freedom to many people around the world.
- Head of MFS Project Management office role is accountable for projects delivery of Mobile Financial Services and in general Fintech portfolio in region of MMEA.
- Responsibility spans across various types of projects such as EWP rollout, major upgrades, capacity extension as well as demand management deliveries.
- Role reports to Head of MFS TEB in MMEA and part of unit leadership team.
Responsibilities
What you will do:
- Maintain and develop teams of Program Directors and Project Managers.
- Be accountable for Mobile Financial services PMO department to establish and maintain frameworks for projects and demands delivery, quality assurance and department’s performance metrics.
- Be accountable for Mobile Financial services projects outcome on time, in budget, withing scope and committed quality
- Setup and maintain MFS PMO projects portfolio
- Participate in MFS Cluster forum to support on specific initiatives, providing thought leadership and technology guidance
- Design, and secure the adequate level of competence in the unit to support the business demands. . Plan for team development connected to MA needs. Engage with and endorse strategic learning initiatives.
- Define Performance KPI’s for the resources pool
- Identify & implement best practices, drive improvement programs, participate in external & internal networks. Ensure adherence to global and MMEA MFS processes, methods & tools.
- Work closely with Head of MFS Cluster, Head of MFS COE on governance and resolving project and resource issues
- Manage and balance resources, cost, and competence (pyramids) based on business need and recruitment of resources ensuring diversity.
- Adjust ways of working to local customs with consideration to Code of Conduct and local OHS and safety regulations
- Ensure compliance and ethics and exhibit exemplary role-model leadership behaviors
- Stimulate lead generation of support sales activities and maintain MFS sales funnel
- Support customer escalation in line with matrix defined at function level, act as 2nd level of support for MMEA escalation
Requirements
You will bring:
- 10-15 years of experience within ICT or FinTech industries in leadership positions
- Experience in complex financial/banking or IT systems Service Delivery. 7+ Years
- Good at handling resource planning and competence development
- Result oriented with customer first attitude
- Ability to lead multi-cultural and cross-functional teams, empowering and creating synergies
- Can handle stressful and ambiguous situations
- Strong delivery capabilities
- People and Organizational leadership experience
- Senior experience in program, and Project Management
- Adaptable and capable of handling and inspiring change management
- Strong cultural awareness and excellent interpersonal communications and network skills
- Very good understanding of Ericsson Business Process, Financial and Delivery
- Strong business, operation and financial acumen
- Ability to work across a variety of different delivery unit types (complexity, maturity, scale)
- Developed analytical skills to identify trends, inefficiencies, and value realization opportunities
- Very good understanding of Fintech Process and Global Directive, Ericsson Business Process, Financial and Delivery models
- Program Management skills, preferable PGMP certification, and Risk Management Chapter as per PMI standards
Application Closing Date
Not Specified.
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3). MMEA Head of Techno-Commercial
Requisition ID: 737049
Location: Lagos
Employment Type: Full Time
Reporting to: Head of Strategy and Commercial Management for the Middle East & Africa Market Area
About This Opportunity
- We are looking for a dynamic individual who can blend technical and commercial excellence to drive innovation and competitiveness across our entire portfolio of Hardware, Software, and Services.
- This position will act as an authority within Ericsson in commercial matters to secure long and short-term profitable business for Ericsson.
- Partner with accounts to define commercial strategies, handle negotiations and take commercial decisions.
- Develop/enhance new Business Models and commercial strategies to enable future revenues and margins.
- At Ericsson, we believe that attitude and passion are as crucial as skills
What You Will Do
- Lead and inspire a high-performing team of subject matter experts with cross-functional knowledge in RAN, Core, Cloud, Transport, BSS, and Services.
- Maintain a comprehensive repository of market insights, competitor data, and tools to enhance the quality and speed of technical and commercial proposals.
- Cultivate trusted advisor relationships with key stakeholders, including Business Areas, MA Domains, and the Head of Strategy and Commercial Management for the Market Area.
- Champion Techno-Commercial excellence by developing innovative tools, tactics, and best practices that set us apart in customer engagements.
- Drive strategic initiatives to support sustainable growth across MMEA.
You will bring
- Bachelor’s Degree (B.S./B.A.), MBA preferred.
- Relevant experience in Sales or commercial for minimum 5 – 7 years
- Proven experience in commercial modelling and negotiations across Radio, Core, Cloud, OSS, and BSS.
- Exceptional interpersonal and leadership skills.
- Financial acumen and negotiation prowess.
- Strategic thinking and operational rigor.
- Problem-solving abilities and strong decision-making skills.
- A challenger mindset, always seeking new solutions.
- Outstanding collaboration skills.
Why join Ericsson?
- At Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and creativity to push the boundaries of what´s possible.
- To build never seen before solutions to some of the world’s toughest problems.
- You´ll be challenged, but you won’t be alone.
- You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.
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4). Digital Product Owner
Job ID: 732504
Location: Lagos, Nigeria
About this Opportunity!
- The Product Owner (PO) is a member of the Agile Team responsible for defining Stories and prioritizing the Team Backlog to streamline the execution of ART priorities, that come from the Product Manager through the prioritization of the Product/ART Backlog, while maintaining the conceptual and technical integrity of the Features or components for the team.
- Main interfaces: Product Managers, System Architects, Dev Line Management, Scrum Masters, Agile Teams and Customers.
- Main artifacts: Team Backlog, Replir Demand Plans.
- We believe in trust – we trust each other to do the right things!
- We believe in taking decisions as close to the product and technical expertise as possible.
- We believe in creativity – trying new things and learning from our mistakes.
- We believe in sharing our insights and helping one another to build an even better user plane.
- We truly believe in happiness, we enjoy and feel passionate about what we do and value each other’s technical competence deeply
Responsibilities
- Support the Strategic Product Manager (SPM) during the planning of all aspects of the product.
- Cooperates with Lead Architects and Line Managers during the planning phase. The DPO, the Lead Architects and the DevOps Line Managers form the SANT Core 3 which is supporting SPM during product planning.
- Create demands in Replir; Team capacity and other cost.
- Follow up and maintain demands in Replir in line with the Monthly Resource Planning cadence.
- Ensure the product has the needed internal approvals and certifications. The DPO is supported by the team in this mission as well as the SANT Security SPOCs.
- Represent the end user view during the product development phase.
- Ensure that all critical assets associated with the product are identified and have an assigned owner.
- Examples of those assets are licenses, servers, code repositories,test data,stored information and environments.
- Ensure that the team is focused on the deliverables by becoming the “entry point” towards Strategic Product Management during escalations, reporting, new requirements, compliance, and other aspects related to the Product.
- Involve team representatives as needed in discussions with Business Stakeholders and end-users.
- Collaborate with Line Managers and Lead Architect to ensure the team has the needed competence and the right size to fulfill the SPM requirements.
- Coordinate with SPM during risk assessments and preparation of any needed exception that the SPM needs to request in the corresponding board. The SPM should ensure that regulatory and security compliance are part of the strategic plan of a product and will secure corresponding funding.
- A DPO can be assigned to one of the sub-products representing typically a subset of user centric functionality. Also, for complex products, there may exist one SPM that cooperates with different DPOs assigned to the sub-products. In the absence of an SPM as defined in the link, a lead DPO role maybe necessary in SAN Tools to help closing the portfolio responsibility gap.
Requirements
Keen interest and familiarity in nurturing a product from feature ideation stage to successful mass implementation in customer deployment.
- Graduate in a Technical / Professional stream, preferably B.E. (Bachelor of Engineering)/B Tech. (Bachelor of Technologies) M Tech preferably in Computer Science or Electronics or Masters in Computer Application (MCA) MBA
- Excellence in Product Ownership, Software Design, Architecture principles and Software Development Life Cycle
- An ability to quickly move from top to granular level technical discussions
- Experience of working in an Agile environment
- Must be good in re-engineering and re-usability aspects
- Experience in a software design modeling tool
- Proactive, motivated, works well in team and should be a good communicator with good English
- Good knowledge of Platform / Cloud / Operating system is added advantage
- Version control and GIT/Gerrit/Maven knowledge is added advantage
- Good technical leadership skills (hands on as a technical leader)
- Ability and interest to work in new areas
- Structured and meticulous in planning and problem solving
- Open, flexible, and adaptable in outlook and ways of working
- Strong collaborative team building skills
- Exposure to multicultural experiences a definite advantage.
- Business Management / Product Management / Development exposure working in Telecom domain
- Understanding of Product Development Life Cycle
- SAFe® Certification
Deadline: Not Stated
How to Apply: Interested candidates should use the links below to apply: