Company Info
Mid sized business
1 to 50 Employees
Tranter IT Infrastructure Services Limited (TITIS) is a spin-off from Tranter International. Tranter International Company was established in November 1989 under the Federal Republic of Nigeria legislation. The Company's registered address is 3/6, Alhaji Adejumo Avenue, Ilupeju Industrial Estate.
Tranter IT Infrastructure Services Limited (TITIS) is a spin-off from Tranter International. Tranter International Company was established in November 1989 under the Federal Republic of Nigeria legislation. The Company’s registered address is 3/6, Alhaji Adejumo Avenue, Ilupeju Industrial Estate.
Title: POS Support Officer
Location: Surulere, Lagos
Employment Type: Full-time
Responsibilities
- Escalating merchant’s complaints such as chargebacks/failed/delayed settlements to the appropriate team.
- Sourcing and onboarding of new merchants.
- Visitation of merchants and repairs of the terminal to provide firsthand support and resolve POS issues.
- Creating marketing strategies to achieve giving sales targets.
- Training merchants and their sales reps on how to use the terminal effectively.
- Retrieving terminals from inactive merchants
- Remapping retrieved terminals to new merchants or those with faulty terminals.
- Making requests for terminal replacements in cases of damage
Requirements
- Skilled in data analysis using excel
- Ability to work under pressure
- Willing to learn fast
- Good communication skills.
- Minimum of 1-2 years of work experience.
Salary
- N70,000 per month.
Deadline: 23rd March, 2024.
How to Apply: Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the mail.