Receptionist at Sleek De Empire

Sleek De Empire was created in Maiduguri, Borno State, in November 2018. Sleek de Empire began with a goal to provide a place to pause, an oasis of peace, a place to escape, retreat, and rejuvenate – organically. Four years later, we began offering beauty treatments. We have always been devoted to keeping our clients attractive day in and day out, from the best quality massage service, salon, to our widely talked about skin therapies. Our spas aim to revitalise your skin, mind, body, and spirit, allowing you to look and feel your best organically.

Title: Receptionist

Location: Maiduguri, Borno

Employment Type: Full-time

Description

A receptionist plays a crucial role in creating a positive first impression for visitors and clients. The specific responsibilities may vary depending on the organization, but generally include the following:

• Greeting and Welcoming Visitors:
  • Warmly welcome guests and visitors.
  • Direct them to the appropriate person or department.
• Answering and Directing Phone Calls:
  • Handle incoming phone calls in a professional and courteous manner.
  • Transfer calls to the relevant individuals or departments.
• Managing Front Desk:
  • Maintain a clean and organized front desk area.
  • Manage incoming and outgoing mail.
• Scheduling and Appointments:
  • Schedule appointments and meetings.
  • Coordinate meeting room bookings.
• Providing Information:
  • Provide basic information to visitors and callers.
  • Assist with general inquiries.
• Administrative Support:
  • Assist with administrative tasks such as data entry, filing, and photocopying.
  • Handle basic clerical duties.
• Handling Cash and Payments:
  • Collect and process payments for services or products, if required.
• Communication Skills:
  • Excellent verbal and written communication skills.
  • Ability to communicate effectively with a diverse range of people.
• Customer Service:
  • Provide excellent customer service to clients and visitors.
  • Address and resolve customer complaints or concerns when possible.
• Multitasking:
  • Ability to handle multiple tasks simultaneously.
  • Stay calm and composed under pressure.

Requirements

•  Interested candidates should possess an HND, OND, SSCE / GCE / NECO qualification with 1 – 5 years work experience.

Skills:

• Communication Skills:
  • Clear and effective verbal communication.
  • Professional and courteous phone etiquette.
  • Strong writing skills for email correspondence.
• Customer Service:
  • Friendly and approachable demeanor.
  • Ability to handle challenging situations with patience and diplomacy.
• Organizational Skills:
  • Strong organizational and multitasking abilities.
  • Attention to detail in managing appointments and schedules.
• Technical Proficiency:
  • Basic knowledge of office software (e.g., Microsoft Office).
  • Familiarity with office equipment such as fax machines and copiers.
• Professionalism:
  • Maintain a professional appearance and conduct.
  • Respect for confidentiality and discretion.
• Problem-Solving:
  • Ability to think on your feet and solve problems quickly.
  • Resourcefulness in finding information or solutions.
• Adaptability:
  • Ability to adapt to changing situations and priorities.
  • Flexibility in handling different tasks as needed.
• Teamwork:
  • Collaborative attitude and ability to work well with colleagues.
  • Willingness to assist other team members when needed.
• Time Management:
  • Efficient use of time to meet deadlines and manage tasks.
  • Prioritization of responsibilities based on urgency.
• Professionalism:
  • Represent the company with a professional and positive attitude.
  • Ability to handle confidential information with discretion.

Salary

• N25,000 – N30,000 monthly.

Deadline: 7th December, 2024.

How to Apply: Interested and qualified candidates should send their CV, Cover Letters and a video of yourself to: [email protected] using the Job Title as the subject of the email.