Receptionist/Front Desk Officer at Royal Hospital

Enugu

Royal Hospital

Company Info

Royal Hospital, a National Health Insurance Scheme-accredited health care provider and one of the first private hospitals in Enugu, is looking for adequately qualified applicants to fill the following positions immediately.

Royal Hospital, a National Health Insurance Scheme-accredited health care provider and one of the first private hospitals in Enugu, is looking for adequately qualified applicants to fill the following positions immediately:

Title: Receptionist/Front Desk Officer

Location: Enugu

Responsibilities and Attributes

  • Assisting with administrative tasks
  • Receives the guest and answers questions in person by telephone
  • Provide client support services in accurate and timely fashion.
  • Maintain high level of professionalism and competence in every client interaction.
  • Build positive and productive relationships with clients.
  • Make frequent client calls and visits to strengthen client relationships.
  • Analyze and resolve service issues promptly.
  • Inform management about complex client issues and resolutions.
  • Maintain client focused working environment for team.
  • Work in compliance with company policies and procedures.
  • Identify and develop new business opportunities with client contacts.
  • Responds to inquiries and refers when necessary to the appropriate official or department.
  • Prepares outgoing mail, sorts and distributes incoming mails.
  • Utilize effective problem solving and time management skills in client service operations.
  • Assist in risk assessment and mitigation activities.
  • Develop process improvements to enhance service efficiency and effectiveness.

Requirements
The candidate must possess the following:

  • Minimum of OND/HND in any discipline.
  • Must be computer literate
  • Must be proficient in typing
  • Must have good communication and interpersonal skills
  • Previous experience in a Secretarial position is an added advantage.

Remuneration

  • Very attractive, highly competitive and negotiable.

Deadline: Friday; 15th March, 2024.

How to Apply: Interested and qualified candidates should send their Applications with a detailed Resume and three verifiable references, attaching all credentials and Birth Certificates or Statutory Declaration of Age, to: [email protected] using the Job Title as the subject of the mail.

Note

  • Applicants must reside in Enugu.
  • Shortlisted candidates will be invited for interview.