Relationship Manager at Baobab Microfinance Bank

Baobab Microfinance Bank is an investment company whose objective is to establish a network of top microfinance banks and finance firms that will offer financial services and savings products to entrepreneurs who do not have access to regular financial institutions. Baobab was founded in July 2005 by PlaNet Finance and other investors such as the International Finance Corporation, AXA Belgium, and Societe Generale, with the European Investment Bank, the French Development Agency, and Developing World Markets later joining.

Title: Relationship Manager

Location: Yaba, Lagos

Employment Type: Full-time

Duties and Responsibilities

• Prospect new SME clients and assist them for loan applications.
• Analyse and interpret financial statements to make informed business decisions as regards a borrower – viability, capacity to repay
• Deposit Mobilisation and retention via prospecting, converting new prospects and managing existing relationship
• Grow customer base through customer acquisition via the sale of bank products
• Driving liability balances on accounts within their portfolio
• Cross-sell electronic products for ease of transacting
• Participate in market storms, event and door-to-door marketing
• Provide daily/weekly sales report
• Attendance of weekly/monthly performance review
• Conducts loan appraisal and collects detailed information (personal, business, and guaranties) and arranges to open a new loan account.
• Prepares and arranges documentation for approval and disbursement of loan.
• Maintain contact and maintain good relationships with clients.
• Ensure full compliance with all in-place.
• Any other task as assigned by the Head of Department.

Skills and Specifications

• Bachelor’s degree in Banking & Finance or Accounting
• At least 2 – 3 years prior experience in the credit/SME department from a Microfinance bank.
• Organisational and time management skills.
• Ability to work effectively in a team environment.
• Negotiation and internal relationship building.
• Sound written and verbal English communication skills.
• Advanced computer skills (MS Word, Excel, PowerPoint).
• Analysis and reporting skills.
• Problem-solving and decision-making.

Requirements:

• Good understanding of business processes.
• Ability to communicate and maintain good relations with the client.
• Good presentation skills and excellent courteous attitude; social concern.
• Ability to work in confidentiality; ability to work in the field.

Deadline: 10th April, 2024.

How to Apply: Interested and qualified candidates should send their Resume to: [email protected] and copy [email protected] Using the Job title as the subject of the mail.