Company Info
Large organization
200 + Employees
First Bank of Nigeria Limited (FirstBank) is Nigeria's leading financial institution in terms of total assets and gross earnings. With over 10 million customer accounts, FirstBank operates over 750 branches that offer a full range of retail and business financial services. The Bank has a global presence through its subsidiaries, FBN Bank (UK) Limited in London and Paris, FBNBank DRC, FBNBank Ghana, FBNBank Gambia, FBNBank Guinea, FBNBank Sierra Leone, and FBNBank Senegal, as well as Representative Offices in Johannesburg, Beijing, and Abu Dhabi.
First Bank of Nigeria Limited (FirstBank) is Nigeria’s leading financial institution in terms of total assets and gross earnings. With over 10 million customer accounts, FirstBank operates over 750 branches that offer a full range of retail and business financial services. The Bank has a global presence through its subsidiaries, FBN Bank (UK) Limited in London and Paris, FBNBank DRC, FBNBank Ghana, FBNBank Gambia, FBNBank Guinea, FBNBank Sierra Leone, and FBNBank Senegal, as well as Representative Offices in Johannesburg, Beijing, and Abu Dhabi.
Title: Relationship Manager, Public Sector North 2 Group
Location: Borno
Job Type: Full Time
Department: Products & Services
Duties & Responsibilities
- Manage and deepens existing relationships with existing and prospective customers
- Actively supporting the team’s client retention strategies by providing excellent service to customers.
- Contributes towards the achievement of established marketing goals/objectives through implementation of marketing strategies and plans within the assigned area of jurisdiction
- Generate leads and identify new business opportunities
- Initiate the development of products required to meet customer needs.
- Market the bank’s products to meet customer needs
- Serve as the primary daily service contact for the clients
- Conduct accounts reviews to track customer needs and usage trends
- Track and maintain customer data/information
- Ensure efficient service and maintenance of existing customers
- Interface with relevant Business Units for accounts transfers and other issues that may be of benefit to Public Sector customers
Education
- Minimum Education: First Degree or its equivalent in any discipline preferably business-related.
- Higher Degrees/Professional Certification preferable.
Key Competency Requirements
Knowledge:
- Bank structure, policies and procedures.
- Knowledge of government structure, policies and initiatives
- Knowledge of political system and power centers in relevant areas.
- Industry knowledge
- Banking operations/services/products
- Regulatory Compliance
Skills:
- Negotiations skills
- Leadership/Supervisory skills
- Strong networking and Relationship Management skills
- Strong marketing and deal structuring skills
- Excellent problem-solving and creative thinking skills
- Excellent people management skills
- Excellent business development experience
- Strong interpersonal and communication skills
- IT & Computer Appreciation
- Organization/Coordination skills
- Portfolio management
- Credit assessment and structuring
- Marketing/ sales
- Business/ product development
- Customer relationship management
- Client industry knowledge
- Budget planning & control
- Financial analysis
- Business/ operational strategy
Deadline: 8th April, 2024.
How to Apply: Interested and qualified candidates should Click Here to apply online