Company Info
MacTay Consulting – We are one of the first and leading management consulting firm in Nigeria, providing HR services to our clients in Africa since 1982. We focus on adding value to organisations through customized solutions that meet our clients’ needs. We have a proven track record of providing excellent services that impact our clients’ businesses.
Title: Relationship Manager (SBO)
Locations: Borno, Plateau, Yobe and Zamfara
Employment Type: Full-time
Reports to: Zonal Head
Sector: Commercial Bank
Objective
- To give leadership and direction required to ensure that customer relationships are developed and maintained by providing excellent financial products and services that add value to the customer while minimizing costs and risk to the bank
Key Responsibilities
- Draw up work schedules for identifying and marketing prospective customers
- Maintain good public relations with current and prospective customers
- Plan and report on Marketing calls for the unit
- Structure credit facilities to address customers needs and prepare/review credit proposals with the Group Head
- Monitor and ensure customers’ compliance with credit agreements
- Present to and defend proposals before the Credit Committee
- Provide on-the job training for Account Officers
- Negotiate foreign exchange and credit rates with customers within limits set by the bank to ensure maximum profitability to the bank
- Monitor the unit’s performance against monthly/quarterly/annual plans
- Prepare the Team’s annual budget for consolidation and incorporation into the Group budget by the Group Head
- Prepare and present the Unit’s Monthly Profitability Report (MPR) to the Group
- Appraise supervised Account Officer(s)
- Achieve self PCE and annual performance targets
- Prepare periodic reports for Regional Head
- Perform other duties as may be assigned by the Regional Head
Key Performance Indicators:
- Market share
- Customer retention
- Business volume growth rate: deposits, loans & fees
- Revenue growth
- Non-performing loans ratio
- Direct costs
- Customer satisfaction levels
Requirements
- First Degree in any discipline. Relevant Master’s Degree will be an advantage
- A recognized professional certification will be an added advantage
- Minimum of 5 years experience in a bank , 2-3 years of which should have been in a team lead position
Required Knowledge, Skills and Abilities:
- Excellent Oral & Written communication skills
- Computer skill
- Credit/Marketing skill
- Excellent financial analysis / interpretation skills
- Presentation Skill / Problem solving capabilities
Supervisory Skills:
- General managerial/ administration
- Team building / conflict management
- Coaching
- Leadership / Influencing
- Organization and coordination skills
- People Skills
Generic Skills:
- Strategic orientation
- Entrepreneurship/ taking ownership
- Self-Management
- Interpersonal Skills
Salary
N11,300,000 – N13,500,000 Annual Gross.
Deadline: 14th April, 2023.
How to Apply: Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the mail.
