Retail Customer Service Associate at Myrtle Management Consultants Limited

Myrtle Management Consultants Limited – Our client, a Gym-wear and Beach-wear Sales company which are uniquely designed to make women feel their best.

Title: Retail Customer Service Associate

Location: Lekki, Lagos

Employment Type: Full Time

Job Description

• We expect you to make an incredible impact every day – on their customers, their teams, and their company.
• You shall inspire,, problem solve, and more – in short, you truly are the heartbeat of our client’s retail business!

Responsibilities
Your responsibilities will include:

• Processing customer orders
• Scheduling orders for delivery
• Preparing relevant export documentation
• Preparing invoices for wholesale customers
• Handling B2B and B2C customer enquiries
• Maintaining a well-organised stock room
• Delivering a high-level of customer service
• Selling and upselling products
•  Helping the management team with any ad-hoc tasks as needed.

Qualifications
Basic Qualifications:

• Minimum of 3 years, of sales, customer service, and administrative experience.

Preferred Qualifications:

• BA/BS Degree in Marketing or a related field, or equivalent experience
• Knowledge of marketing
• Experience selling into or working with marketing teams and their agencies
• Track record of reaching and exceeding sales targets
• Proven ability to successfully drive revenue via scaled selling across various designs and styles.

Ideally you will have:

• A customer-centric attitude
• Strong administrative skills
• Strong organisational skills
• Ability to work with minimal supervision
• A genuine desire to help people but also have the confidence and experience to sell
• Computer literate
• The ability to work as part of a team
• A desire to deliver a memorable experience to our customers
• The successful candidate will have prior experience in either B2B or B2C customer service and have strong administration skills.
• You will also thrive in a fast-paced environment and be quick to pick up systems.

Remuneration
Competitive, along with other benefits.

Deadline: 30th September, 2023.

How to Apply: Interested and qualified candidates should Click Here to apply online

Note

• Interviews are on a rolling basis to this date.
• Only shortlisted candidates will be contacted.
• Further assessments will be required.