Sales Growth and Customer Relations Manager at HiiT Plc

Abuja

Hiit

Company Info

Mid sized business

1 to 50 Employees

HiiT Plc is the parent company of Nigeria's leading ICT Training / Education Institute, HiiT Training Institute (HiiT for short), which has training centres all throughout the country.

HiiT Plc is the parent company of Nigeria’s leading ICT Training / Education Institute, HiiT Training Institute (HiiT for short), which has training centres all throughout the country. We began training operations as Hands-on Institute of Information Technology (HiiT) on Monday, April 15, 1996, and have since graduated over 50,000 students at our Training Centres around the country.

Title: Sales Growth and Customer Relations Manager

Location: Abuja

Employment Type: Contract

Role Summary

  • Responsible for Sales Growth and Customer Relations Management functions at the Territory level.

Key Accountabilities
Sales Growth Functions:

  • Responsible for developing and implementing strategies toward the actualization of Territory’s Marketing and sales Goals/Objectives.
  • Manage lead generation, prospects engagement and conversion process (sales)in order to achieve at least 75% of the Territory’s Sales Target.

Customer Relations Management Functions:

  • Manage CRM functions.
  • Continuous improvement and implementation of best practices in the engagement of Prospects and Customers in order to sustain Brand reputation at Territory level.

Experience and Qualifications

  • Bachelor’s Degree in Marketing, Mass Communication, or any Social Sciences field with at least 2/2 from an approved Tertiary Institution.
  • A minimum of 2 years of proven experience in Marketing and Customer Relations Management in a corporate environment.
  • Proven experience as a call center agent in an organization is a plus.
  • Generic understanding of the Nigerian ICT Education Sector.

Core Competencies & Skills:

  • Must be ICT and Social Media Savvy.
  • Must possess Marketing/Sales Skills.
  • At least intermediate skills in MS Word and Excel.
  • Good written and verbal communication.
  • Excellent work ethics and Integrity.
  • Creativity and problem-solving Skills.

Deadline: Not Specified.

How to Apply: Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the email.