Company Info
PalmPay is a leading pan-African Fintech company that is presently active in Nigeria, Ghana, Kenya, Uganda, and Tanzania, with plans for further expansion into additional markets in the near future. Our mission is to revolutionize the payment landscape by providing a seamless and dependable experience for all individuals to effortlessly transfer money, make bill payments, and engage in online shopping. We are committed to simplifying financial transactions and enhancing accessibility for everyone.
Title: Sales Operations Supervisor
Location: Benin, Edo
Employment Type: Contract
Job Summary
- We are seeking an experienced Sales Operations Supervisor to join our financial institution. The successful candidate will be responsible for a wide variety of coordination, management and training of the retrieval/ maintenance officers.
Key Responsibilities
- Respond to and drive mitigation of customer-impacting incidents as quickly as possible. This might require an occasional response to incidents during the night or on weekends.
- Manage assigned projects and program components to deliver services in accordance with established objectives
- Takes inventory of retrieved devices and transfers them to the appropriate units.
- Escalates uncooperative agents to line managers for further necessary actions.
- Experience with system planning, team management and capacity tools and analyses
- Broad knowledge of Fintech space and POS terminals.
- Manage and motivate a team of sales representatives to achieve sales targets and drive revenue growth
- Identify new business opportunities and develop relationships with potential clients
- Conduct regular performance evaluations for the sales team to identify training needs and areas for improvement
- Collaborate with other departments to ensure effective communication and coordination of sales activities
Qualifications
- Bachelor’s Degree in Business Administration, Marketing, Finance or a related field
- 3 years of Proven experience managing a team required in the financial services industry
- Strong leadership and team management skills
- Excellent communication, negotiation, and interpersonal skills
- Ability to develop and implement effective sales strategies
- In-depth knowledge of financial products and services
- Strong analytical and problem-solving skills.
Deadline: 20th May, 2023.
How to Apply: Interested and qualified candidates should send their CV to: [email protected] using the job title as the subject of the mail