Senior Payment Operations Specialist at Carry1st

Carry1st is Africa’s top publisher of mobile games and digital entertainment. We work at the convergence of games, publishing, and finance to scale fantastic content in frontier markets by addressing difficult challenges. We work with top worldwide game companies such as Riot Games, Activision, and Stillfront as part of our publishing and Pay1st businesses. We are supported by leading investors such as a16z, Bitkraft, Google, Konvoy, Riot Games, Sony, and Nas.

Title: Senior Payment Operations Specialist

Location: Lagos

Job type: Full time

Category: Product

Job Description

• As a Senior Payment Operations Specialist, you will work across all of our proprietary platforms and be responsible for optimising the performance of our payments infrastructure to help drive sustainable growth, maintain service availability and ultimately maximise payment success.

Responsibilities
You will:

• Own day-to-day monitoring and operations of payments for both the Carry1st Shop and our Pay1st gateway API integrations with B2B clients
• Identify payment issues, liabilities and risks proactively then resolve as our first line of defence
• Make tactical changes to payment configurations to optimise for payment success
• Represent the PayOps function to the rest of the business through reporting on issues and trends
• Actively contribute to the Gateway Squad – a cross-functional team of product, engineering, customer support, growth, data and more that looks after Carry1st’s payments infrastructure

Requirements
What makes you a great candidate?

• 3 – 5+ years in a Payment Operations role – ideally within an e-commerce company or a payment service provider (PSP). We will also consider Customer Support roles that focus on Payments
• You obsess over data and actively engage and own payment performance
• Strong analytical / problem-solving skills across technical platforms and large datasets
• Strong written and verbal communication skills with the ability to work with a range of people
• Experience working in frontier markets with a preference for countries in Africa
• Bonus: love of games (of any kind) and real empathy for gamers

Benefits
What will it be like to work at Carry1st?

• Carry1st is a fast-paced and dynamic place to work. Our team is diverse and global as we operate fully remotely across 25+ countries. At Carry1st, you will have the opportunity to:
  • Build awesome, industry-changing products, every day
  • Grow with a VC-backed startup at the intersection of gaming and fintech
  • Work from anywhere in the world with international teammates
  • Own shares in the Company – enabling you to benefit from the value you create

Some additional perks:

• Co-working excursions: Travel to meet your colleagues in cities around the world
• Awesome equipment: Get everything you need to work effectively
• Remote working allowance: Put an additional $600 / year to optimise your WFH experience
• Learning and development: Attend courses, conferences and training events
• Social events: Participate in regular company events to relax and connect with teammates
• Birthday leave: Enjoy a paid day off on your special day.

Deadline: Not Specified.

How to Apply: Interested and qualified candidates should Click Here to apply online