Senior Relationship Officer at EdFin Microfinance Bank

EdFin Microfinance Bank is a global financial organisation based in Lagos State. We collaborate with Grey Matters Capital in the United States, India, and Latin America.

Title: Senior Relationship Officer

Location: Surulere, Lagos

Employment Type: Full-time

Responsibilities

Promotion of products and origination of new clients:

• Build and maintain portfolio of quality clients rapidly and consistently to reach target portfolio within assigned period.
• Liaise with community organizations, business associations, and individual entrepreneurs;
• Identify potential clients;
• Sensitize potential clients on all aspects of the loan program: procedures to apply, the terms and conditions, the incentives for good performance, and penalties for late repayment and default.

Conduct loan evaluations according to policies and procedures:

• Develop an accurate evaluation of each client’s capacity and willingness to repay the requested loan.
• Correctly complete loan application and evaluation process
• Arrange and undertake business site visits;
• Verify and cross-check all information relevant to the loan application and evaluation;
• Evaluate the willingness and capacity to repay of the client;
• Ensure an appropriate guarantee is in place and documented;
• Determine and present loan terms and conditions to credit committee.

Credit committee member:

• Participate in credit committees providing input on other members’ loan proposals;
• Prepare and present own loan proposals to credit committee.

Provide high-quality customer service:

• Develop relationship with each client to support the business success and cultivate loyalty.
• Monitor client business progress to identify any potential problems;
• Offer suggestions and referrals where appropriate and within company policy;
• Demonstrate a concern and build client rapport.

Manage and recover late repayments:

• Implement late repayment recovery procedures of Edfin MfB;
• Achieve and maintain targets on portfolio at risk and loan loss;
• Emphasize the importance of on-time repayment with clients;
• Monitor repayment reports daily and client behavior patterns.

Build community rapport:

• Become knowledgeable and known in the assigned geographic zone.
• Build rapport with community, business associations and leaders;
• Be known and visible in the community;
• Develop goodwill of community towards Edfin MfB.

Support the Team:

• Provide support to peers and others within Edfin MfB in uplifting its values and policies.
• Any other duties as assigned

Target:

• 20-30 million loan disbursement per month
• 5million monthly savings

Qualifications

• Interested candidates should possess a Bachelor’s Degree with 4-6 years experience.

Deadline: 19th January, 2024.

How to Apply: Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the email.