Company Info
Mid sized business
1 to 50 Employees
Kartel, a leading solar energy company in Nigeria, is recruiting to fill the position below:
Kartel, a leading solar energy company in Nigeria, is recruiting to fill the position below:
Job Title: Service Centre Executive Intern (NYSC)
Location: Lagos
Employment Type: NYSC
Job Responsibilities
- Provide technical support to customers post-sale.
- Troubleshoot and resolve product issues.
- Document and report recurring problems to the product development team.
- Collaborate with the sales team to understand customer needs.
- Maintain detailed records of customer interactions and solutions provided.
- Assist in the development of technical documentation and user manuals.
- Follow up with customers to ensure issues are resolved satisfactorily.
- Provide feedback to improve product quality and customer experience.
- Stay updated with the latest product developments and industry trends.
- Manage and prioritize multiple customer issues simultaneously.
- Ensure compliance with company policies and procedures.
- Participate in regular team meetings and training sessions.
- Provide on-site support when necessary.
- Assist in the development of service strategies and best practices.
Application Closing Date
25th September, 2024.
How to Apply
Interested and qualified candidates should send their CV to: [email protected] using the job title as the subject of the mail.