Company Info
MyStaff Consulting Limited is a Nigerian HR consultancy company that helps companies hire new employees and outsource existing ones in order to increase productivity.
Title: Super Market Manager
Location: Lagos
Employment Type: Full-time
Position Overview
- As a Supermarket Manager, your primary responsibility will be to oversee the day-to-day operations of a supermarket or grocery store.
- You will be responsible for managing staff, ensuring excellent customer service, maintaining inventory levels, and achieving sales targets.
- Your goal is to create a positive shopping experience for customers while maximizing profitability for the store.
Key Responsibilities
Store Operations Management:
- Ensure smooth operation of all departments within the supermarket, including front-end, grocery,produce, meat, dairy, and deli.
- Monitor and maintain cleanliness, organization, and safetystandards throughout the store.
- Coordinate with vendors and suppliers to ensure timely delivery of products and manageinventory levels effectively.
- Implement and enforce company policies, procedures, and guidelines.
Staff Management:
- Recruit, train, supervise, and evaluate supermarket staff, including department managers, cashiers, stockers, and customer service representatives.
- Schedule and allocate tasks to employees, ensuring adequate coverage during peak hoursand efficient use of resources.
- Provide coaching and mentoring to develop employees’ skillsand address performance issues.
- Foster a positive work environment, promoting teamwork, motivation, and employee engagement.
Customer Service:
- Ensure exceptional customer service by greeting and assisting customers, addressing inquiries and concerns, and resolving any issues that may arise.
- Monitor customer feedback and implement measures toimprove customer satisfaction.
- Stay up-to-date with market trends, customer preferences, and competitors to identify opportunities for improvement and growth.
Financial Management:
- Develop and manage the store’s annual budget, including sales projections, expenses, and profitability targets.
- Monitor sales performance, analyze variances, and take correctiveactions to achieve sales goals.
- Control costs and expenses, including labor, inventory, utilities, and maintenance.
- Conduct regular financial analysis and preparereports for senior management.
Safety and Compliance:
- Ensure compliance with all relevant health, safety, and sanitation regulations, including food handling and storage standards.
- Implement and maintain security measures to prevent theft, vandalism, and loss of inventory.
- Collaborate with local authorities and regulatory agencies as required.
Qualifications
- Bachelor’s Degree in Business Administration, Retail Management or a related field (preferred).
- Proven experience in supermarket or retail management, with a track record of achieving sales targets and profitability.
- Strong leadership skills with the abilityto motivate and inspire a team.
- Excellent communication and interpersonal skills to interact effectively with customers, employees, and suppliers.
- Sound knowledge of retail operations, inventory management, and financial analysis.
- Familiarity with industry trends, products, and suppliers.
- Ability to work under pressure and managemultiple tasks simultaneously.
- Strong problem-solvingand decision-making abilities.
- Proficiency in using computer systems, point-of-sale software, and other retail managementtools.
Deadline: 8th June, 2023.
How to Apply: Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the email.