Company Info
Large organization
200 + Employees
BFREE Africa
BFREE – Over 300 million consumers in developing economies are over-indebted; we are assisting them in becoming B(e)FREE of debt since being in debt stinks. BFREE was created in 2020 by digital lending professionals who were dissatisfied with developing market credit collection infrastructure. We are currently redefining credit collection step by step, backed by top African Venture Capital firms, to make the process more effective, scalable, and user-friendly, while giving clients back control over their financial health.
Title: Tele-Loan Recovery Officer
Location: Lagos
Employment Type: Full-Time
Job Description
- Contacting and tracking customers and informing them of their overdue loans.
- Advising customers on their payment options and negotiating suitable payment plans.
- Following up with clients on previous payment arrangements.
- Maintaining customer payment records.
- Responding to customer queries.
- Maintaining accurate, up-to-date customer account information.
- Reporting daily progress against targets to the Team Leader.
Academic Qualifications
- B.Sc. / HND / OND / NCE in any field
Requirements:
- Previous experience working as a Call center agent.
- Excellent typing Skills
- Working knowledge of Google Workspace.
- Excellent communication and negotiating skills.
- Good listening skills and superb questioning techniques.
- Proximity to Berger, Ikeja, Ketu, Magodo, Ojota and Ogudu
Compensation
- Base salary of N75,000 gross per month
- A performance-based bonus of NGN68,000 based on eligibility.
- Common net bonus lies between NGN40,000 and NGN68,000 per month, the minimum bonus is NGN 0 and the maximum bonus is NGN68,000.
- HMO
Deadline: Not Specified.
How to Apply: Interested and qualified candidates should Click Here to apply online