Telephone Operator at Hobark International Limited (HIL)

Hobark International Limited (HIL) is the parent company of the Hobark Group, which operates in the oil and gas business. The company was founded in 1998 as a staffing service based in Port Harcourt. Currently, we have offices in four countries, with our headquarters in Lagos.

Title: Telephone Operator

Location: Nigeria

Job Description

• Operates switchboard equipment in order to answer incoming calls; determines intent of caller and makes appropriate connection.
• Receives and routes a variety of calls for general information including complaints, emergencies, and security calls.
• Assists in maintaining and updating telephone directories and event schedules via computerized data base when notified of changes in order to access correct information.
• Places long distance and conference calls for authorized parties.
• Assists in reporting telephone equipment or service complaints and problems.
• Maintains logs of calls placed and any additional information required for various reports or special projects.
• Operates and maintains telephone system which disseminates informational messages to callers regarding specific topics; determines what information caller requires and plays appropriate tape; maintains tape inventory.

Requirements

• Ordinary National Diploma (OND) or equivalent with a minimum of 5 years relevant work experience in the craft.
• Knowledge of centralized telephone systems.
• Skill in the operation of telephone equipment.
• Ability to effectively communicate.
• Basic computer skills.

Deadline: Not Specified.

How to Apply: Interested and qualified candidates should Click Here to apply online