Company Info
Mid sized business
1 to 50 Employees
Outsource Nigeria is a full-service Human Resources agency, specializing in providing outsourced turnkey manpower solutions to growing companies.
Outsource Nigeria is a full-service Human Resources agency, specializing in providing outsourced turnkey manpower solutions to growing companies. Our solution include HR Services, Recruiting, Accounting, IT Support, Business Intelligence, Developers, and Operations including management and field / phone / automated based resources. The core of Outsource Nigeria’s success is its people.
Job Title: Telesales/Customer Service Representative
Location: Surulere, Lagos
Employment Type: Full-time
Job Summary
- Manage large amounts of incoming and outgoing phone calls
- Generate sales leads
- Identify and assess customers’ needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Provide accurate, valid, and complete information by using the right methods/tools
- Meet personal/customer service team sales targets and call handling quotas
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
- Keep records of customer interactions, process customer accounts, and file documents.
- Follow communication procedures, guidelines, and policies.
- Take the extra mile to engage customers.
Salary
N100,000 Monthly.
Application Closing Date
30th December, 2024.
Method of Application
Interested and qualified candidates should send their CVs to: [email protected] using the Job Title as the subject of the mail.