Telesales Executive at Assets Microfinance Bank

Assets Microfinance Bank is a tier-1 Microfinance bank providing accessible, reliable, and convenient financial services to individuals and businesses across Nigeria. At Assets MFB, we offer value-based banking to Nigerians by creating superior value for all our stakeholders with the most effective and sustainable technologies, holding ourselves to the highest professional and ethical standards, and building an enduring transparent institution.

Job Title: Telesales Executive

Location: Lagos

Employment Type: Full-time

Key Responsibilities

• Achieve monthly sales targets as set by management.
• Conduct outbound calls to potential and existing customers to sell banking products and services.
• Provide accurate information about products, services, and promotions to customers over the phone.
• Handle inbound calls related to customer inquiries and product offerings.
• Identify customer needs and cross-sell relevant products or services.
• Maintain up-to-date knowledge of banking products and services.
• Maintain a customer database and update contact details as necessary.
• Ensure compliance with all company and regulatory policies.
• Address customer concerns and follow up to ensure resolution.
• Provide feedback on market trends and customer preferences.
• Collaborate with internal teams, including marketing and customer support.
• Perform other duties as assigned by the line manager.

Reqirements

• Bachelor’s Degree in Business Administration, Finance, Economics, or a related field.
• 1-2 years of experience in telesales or a similar role, preferably within the banking or financial services industry.
• Good knowledge of the sales of the personal loan product.

Salary
N150,000 – N200,000 Monthly.

Application Closing Date
4th November, 2024.

Method of Application
Interested and qualified candidates should send their CVs to: [email protected] using the Job Title as the subject of the mail.