Telesales Executive at HMD Africa

HMD Africa holds the top position as the multi-brand distributor of machinery, equipment, and parts in West Africa. Our portfolio comprises premium brands, making us the industry benchmark. Originally founded in Lebanon in 1976, HMD has grown from a used machinery & parts one-stop shop to an international distribution company with a presence in the Middle East, Africa, Europe, and the USA. Since 2000, we have been dedicated to playing a pivotal role in West African infrastructure development, positioning ourselves as the ultimate machinery solutions partner.

Title: Telesales Executive

Location: Lekki, Lagos

Employment Type: Full-time

Main Responsibilities

Duties include, but are not limited to the following:

• To make telephone calls and manage information on our customer base.
• Make cold calls to find prospective customers and book appointments for sales advisors
• Achieve or exceed assigned sales goals by developing action plans and schedules to identify specific sales prospects, targets, and/or markets.
• Actively use the CRM to prospect, source and maintain customer contact in assigned area.
• Follow up on new leads and referrals resulting from enquiries and referrals and Keeping records of customer follow ups
• Respond promptly and effectively to customer enquiries.
• Maintain a professional image always through personal actions and initiatives.
• Enhance the company’s reputation and brand image by consistently working to implement the Company’s core values.
• Prepare reports as assigned relative to activity, lost orders, closings, follow-up, and performance against budget.

Education

• Minimum of an HND or Bachelor’s Degree in Mass Communication, English, Foreign Languages
• 1 – 3 years work experience.
• Excellent telephone tone and manner.
• Must be competent in excel, word and CRM systems.

Technical Competencies:

• Excellent presentation skills.
• Excellent marketing and sales skills.
• Good interpersonal and networking skills.
• Excellent negotiation skills.
• Must be self-motivated and results driven.
• Must be a team player
• Able to work under diverse working conditions
• Able to handle the sales pressure and give out optimum results

Leadership Competencies:

• Possess personal qualities of Integrity, Respect, and Commitment to corporate mission.
• Excellent Interpersonal, Communication, Collaboration and Influence abilities.
• Customer Driven (Internal & External).
• High energy with strong Drive for results.
• Creativity and Innovation, with ability to come up with new ideas and initiatives.
• Inclusiveness and ability to work well with different cultures and working environments.

Languages

• Fluency in languages: English with a foreign accent is a plus.

Deadline: 3rd August, 2023.

How to Apply: Interested and qualified candidates should Click Here to apply online